Production Administrative Assistant

What You’ll Do:

• Be the friendly voice and face of Couto – manage inbound and outbound communication with customers
• Cook schedules with field crews and project managers to ensure on-time project completion
• Submit and track permit applications for each project
• Update our CRM with detailed job notes, project stages, and status changes
• Track production metrics and project progress to support operational efficiency
• Manage and track customer progress payments in coordination with the billing team
• Help us deliver The Wow Experience to every customer!

What We’re Looking For:

• A positive mental attitude and professional demeanor
• Strong communication and customer service skills
• Hightly organized, detail-oriented, and proactive
• Tech-savvy and comfortable using CRM/project tracking tools
• Able to manage multiple priorities in a fast-paced office environment
• Willing to be on-site daily at our New Bedford office

What We Offer:

• Full-time position with hands-on training
• Health Insurance & 401(k)
• Paid Vacation, Holidays & PTO
• Incentive Pay Programs
• Clear path for career growth and advancement