Jobs · Information Technology · New York

Product Support Representative-Outside Sales

Monroe Tractor & Implement Co. · Canandaigua, NY · 9 mo ago
Information Technology$50k–$55k/yrFull-time

Qualifications

  • Prior experience in the heavy equipment construction and/or agriculture industry.
  • Previous sales experience is required.
  • Strong independent work ethic.
  • Able to work within a team environment to achieve individual as well as branch goals.
  • Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers.
  • Clear and concise communications.
  • A strong sense of urgency, managing time well.
  • Proficient computer technology skills to utilize company-authorized software, internet, email, etc.

Responsibilities

  • Assist customers by asking questions and listening carefully to their responses.
  • Explain product performance, application, and benefits to customers.
  • Resolve customer product issues.
  • Address any customer complaints or concerns and come up with acceptable solutions.
  • Successfully increase profit and productivity in parts and service market shares.

Benefits

  • Medical, Dental & Vision Insurance
  • Health Savings Account (Employer + Employee Contributions)
  • Accident & Disease Insurance
  • 401K Plan + Match
  • Competitive Paid time off Policy
  • Short/Long Term Disability
  • Annual Reviews
  • Base + Incentive Bonus Plans

Pay

$50,000 - $55,000 USD

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