Product Strategy & Operations Director

About the role

FloQast’s Product organization is at an inflection point. We have product-market fit, a portfolio expanding across Close, Compliance, Reporting, and AI, and a customer base that runs their month-end close on our software. We need a strategic operating partner to turn that position into the next phase of growth — someone who can shape how Product plans, measures, ships, and gets better. This is that role.

What You'll Do

• Metrics, OKRs, and product analytics
  Develop a point of view on portfolio investment. Where do we lean in? Where do we divest? What does the portfolio add up to?
  Pressure-test PM proposals with data and structured argument.
  Drive executive-level product reviews.
  Own the Product organization’s KPI system: leading and lagging indicators, OKRs, instrumentation standards, NPS methodology, and the exec dashboards that surface product health across the portfolio.
  Run the product analytics stack and the in-app guidance program.
  Translate data into narrative.

• Launch operations and PM craft
  Own the annual, quarterly, and monthly planning cadence for the Product organization — from inputs (market, customer, competitive, data) to outputs (roadmap, OKRs, investment thesis).
  Evolve our early access and beta programs so they scale across self-serve and sales-assisted segments.
  Raise the PM bar.
  Partner with the SVP/CPO on hiring profiles, leveling and career ladders, onboarding, and the day-to-day tools PMs depend on.
  Embed voice of customer into every product decision.

What You'll Bring

• 8+ years across product management, product operations, strategy and operations, or top-tier management consulting.
  At least some time inside a $100M+ ARR B2B SaaS Product organization.
  A track record of owning a planning and OKR cadence for a sizable Product or Engineering organization. You have run it — not just contributed to it.
  Quantitative fluency. You are comfortable in SQL, BI tools, and product analytics platforms (Pendo, Amplitude, Mixpanel, or similar). You can build a dashboard executives actually use.
  A demonstrated ability to form a strategic point of view and defend it with data — even when senior stakeholders push back.
  Experience running cross-functional launches at SaaS scale, including coordination with Marketing, Sales, Customer Success, and Support.

• Sharp written communication. You write the memo that ends the meeting.
  Operating temperament: high agency, high judgment, comfortable with ambiguity. You codify recurring problems into durable systems rather than solving them twice.

Qualifications

• Direct experience as a PM or PM leader.
  Domain familiarity with accounting, ERP, audit, or finance workflows.
  Experience supporting an SVP Product or CPO directly as a chief-of-staff-style operator.
  Experience standing up a Product Operations function from scratch.

Bonus Points

• Direct experience as a PM or PM leader.
  Domain familiarity with accounting, ERP, audit, or finance workflows.
  Experience supporting an SVP Product or CPO directly as a chief-of-staff-style operator.
  Experience standing up a Product Operations function from scratch.

Pay

The base pay range for this position is $188,000-$282,000. Compensation is not limited to base salary. FloQast values our Total Rewards, and offers a competitive and elaborate Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Unlimited Vacation. FloQast reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.