Product Strategy & Operations Director

About the role

FloQast’s Product organization is at an inflection point. We have product-market fit, a portfolio expanding across Close, Compliance, Reporting, and AI, and a customer base that runs their month-end close on our software. We need a strategic operating partner to turn that position into the next phase of growth — someone who can shape how Product plans, measures, ships, and gets better. This is that role.

What You'll Do

• Metrics, OKRs, and product analytics
  Quarterback the annual, quarterly, and monthly planning cadence for the Product organization — from inputs (market, customer, competitive, data) to outputs (roadmap, OKRs, investment thesis). Develop a point of view on portfolio investment. Where do we lean in? Where do we divest? What does the portfolio add up to? Pressure-test PM proposals with data and structured argument. Drive executive-level product reviews. Prepare the SVP/CPO for board, ELT, and all-hands moments with materials that hold up under scrutiny and end the meeting with a decision.
  Build the frameworks that let us say no to good ideas in favor of better ones — and make those trade-offs legible to the rest of the company.

• Own the Product organization’s KPI system: leading and lagging indicators, OKRs, instrumentation standards, NPS methodology, and the exec dashboards that surface product health across the portfolio.
  Run the product analytics stack and the in-app guidance program. Set the bar for how PMs use data. Build the operating mechanisms — weekly, monthly, quarterly — that surface what is working and what is not, early enough to act on it. Translate data into narrative. Numbers alone do not move organizations; the story around them does.

• Launch operations and PM craft
  Own the launch motion end to end with Marketing, Sales, and Customer Success — beta through GA through adoption. Raise the bar on the PM function itself: hiring, ladders, onboarding, and the tooling product managers depend on.

What You'll Bring

• 8+ years across product management, product operations, strategy and operations, or top-tier management consulting.
  At least some time inside a $100M+ ARR B2B SaaS Product organization.
  A track record of owning a planning and OKR cadence for a sizable Product or Engineering organization. You have run it — not just contributed to it.

• Quantitative fluency. You are comfortable in SQL, BI tools, and product analytics platforms (Pendo, Amplitude, Mixpanel, or similar). You can build a dashboard executives actually use.

• A demonstrated ability to form a strategic point of view and defend it with data — even when senior stakeholders push back.
  Experience running cross-functional launches at SaaS scale, including coordination with Marketing, Sales, Customer Success, and Support.

• Sharp written communication. You write the memo that ends the meeting.
  Operating temperament: high agency, high judgment, comfortable with ambiguity. You codify recurring problems into durable systems rather than solving them twice.

Bonus Points

• Direct experience as a PM or PM leader.
  Domain familiarity with accounting, ERP, audit, or finance workflows.

• Experience supporting an SVP Product or CPO directly as a chief-of-staff-style operator.
  Experience standing up a Product Operations function from scratch.

Why this role matters

This is not a process role. The Product Operations function we are building will set how FloQast invests, how we measure, and how we ship — at a moment when the company has a real shot at becoming the system of record for finance and accounting teams worldwide. If shaping that operating model sounds like the most interesting work you could be doing over the next five years, we should talk.