Product Specialist - Technical Writer

Responsibilities

• Work with marketing and development teams to produce documentation and UX copy for new and existing product lines.
• Create operator's and programmer's manuals for robotic platforms and products.
• Draft and review copy for all user-facing text in Hamilton software, such as dialogs and tooltips.
• Lead on related documentation projects, setting and meeting deadlines for content delivery.
• Communicate with stakeholders in marketing to determine the scope and requirements for new content.
• Consult with subject matter experts in research and development to obtain technical information.
• Draft new content with attention to a user's level understanding.
• Follow established corporate brand guidelines while drafting new content and revising existing content.
• Review all new content with stakeholders and subject matter experts and revise the content accordingly.
• Push completed content to publication.
• Manage long-term writing projects to meet intermediate and final deadlines.
• Assess existing content and technical writing processes for improvement.
• Absorb requests from partner teams to assist with writing-related deliverables.

Qualifications

• Excellent writing and communication skills with a focus on communicating complex concepts in a clear, concise style.
• Working knowledge of Microsoft Office and other publishing/page layout software, graphic editing software, screen capture programs, video editing programs, etc.
• Ability to manage multiple tasks and projects with thorough follow-up and organization of all open and pending activities.
• Excellent time management, project management, and related organizational skills, including a proactive approach, and a suitable ability to anticipate and manage project life cycle events, issues and obstacles.
• Ability to build partnerships with cross-functional teams.

About Hamilton

Hamilton is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture.

Benefits

• Competitive compensation.
• Excellent benefit package including medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more.
• Solid stable company.