Product Specialist - Construction
RDO Equipment Co. · Bozeman, MT · 1 wk ago
$75k–$90k/yrFull-time
About the role
This individual will provide product expertise on construction and technology equipment lines, as well as build long-term relationships within the territory to maximize company profitability and market share. The role specializes in supporting sales professionals and customers on the products.
Responsibilities
- Increase market share and profitability for the stated range of products within the geographic area.
- Develop relationships and network throughout the industry to monitor and participate in all product activities.
- Know the market; track where future work will be done, where it is currently being done, and by whom.
- Develop an open and “real-time” channel of communication throughout the industry.
- Be recognized as a solutions provider and a wealth of expertise for customers.
- Create opportunities by evaluating customer fleets and techniques, and proactively propose better solutions.
- Develop equipment packages, set pricing, and pre-qualify customers.
- Prepare and present professional sales proposals and negotiate each transaction.
- Schedule and perform product demonstrations and technical presentations.
- Deliver all new machines and provide onsite operation and maintenance training.
- Regularly follow up with customers to ensure they remain fully trained, well supported, and highly satisfied with products and services.
- Communicate regularly with store/branch managers and full-line sales professionals to share regional activity.
- Serve as a primary channel of communication for product technical and commercial issues with manufacturing partners.
- Actively participate in industry groups and events, and stay informed about competitive activity and products.
- Seek additional sales, parts, and service opportunities for the company and report prospects to appropriate parties.
- Provide training for customers and employees, including updates on product line developments and competitor products.
- Assist customers with parts, service, and repair requirements.
- Coordinate delivery and pickup of equipment as needed by customers.
- Prepare reports for business transactions and maintain expense accounts.
- Follow all safety rules and regulations while performing work assignments.
- Conduct yourself professionally in the presence of customers and the community to represent the company image.
- Proactively seek and participate in company-sponsored training to develop and advance your knowledge and skills.
- Participate in company-driven communication efforts, including meetings and related activities.
- Maintain a positive and professional working relationship with peers, management, and support resources, emphasizing teamwork and customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
Requirements
- Must be able to work independently.
- Prior sales experience and/or training.
- Good understanding of local market conditions.
- Knowledge of resale values of particular machinery is a plus.
- Strong communication and interpersonal skills.
- Travel requirements up to 65%.
- Excellent customer service skills.
- Excellent computer skills.
Pay
$75,000 – $90,000 per year, with top earners well into six figures. Up to 24% bonus potential.
Benefits
- Comprehensive benefits package.
- Company vehicle provided.
- Training and development opportunities, with paths for growth within the organization.