Product Specialist - Audi Omaha

Your Purpose as a Product Specialist

Greets guests and creates an exceptional, professional, and welcoming Audi experience through phone, email, and face-to-face interactions.

Personalizes every guest interaction, including company-provided leads, internet inquiries, referrals, repeat guests, and walk-in guests.

Conducts Audi vehicle feature and benefit presentations by assisting guests during test drives.

Maintains strong product knowledge across the Audi model lineup to effectively answer guest questions.

Serves as a Audi product expert by staying informed on new vehicles, features, and accessories, and clearly communicating their benefits to guests.

Captures and follows up on leads generated from online inquiries, referrals, and walk-ins.

Coordinates and delivers Audi vehicles upon completion of the purchase process, ensuring a premium delivery experience.

Assists guests with troubleshooting Audi technology and vehicle features.

Remains current on Audi brand-specific products, features, and accessories by attending required product training and courses.

Basic Qualifications

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Prior customer service preferred

Your Well-Being

• Competitive Pay: $18-$20/hour
• Work Schedule: Monday - Saturday (Saturdays required)
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

About the Company

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.