Audi Brand Specialist

Responsibilities

• Approach, Greet, and Offer Assistance or Direction To Any Customer Who Enters The Dealership Showroom or Sales Lot
• Maintain and/or Exceed Sales Goals As Required By Dealer
• Aid Customers In Selecting The Right Vehicle By Asking Open-Ended Questions and Listening Carefully To Their Needs
• Explain Product Performance, The Application Process, Technology and Dealership Benefits To All Prospects
• Take All Guests On A Tour Of The Facility
• Describe Upgrades, Accessories and Optional Equipment Available for Customer Purchase
• Build Strong Rapport With Customers and Work To Develop Long-Term Relationships
• Efficiently and Successfully Overcome Objections, Close Sales, and Perform All Steps Of The Sales Process In Accordance With Dealership Requirements
• Report To Your Sales Manager On A Daily Basis Regarding Your Contact and Sales Objectives, Planned Activities, Reviews, and Analysis Of Prospects
• Manage Your Customer Database and Contact In The Provided CRM (Client Relationship Management) Tools
• Maintain Requirements for Acura CSI (Customer Satisfaction Index)
• Other Duties or Tasks As Requested or Required

Requirements

• Prior Automotive Experience Preferred
• Comfort Level With Commission Based Pay Structure
• Minimum High School Diploma or GED Equivalent Required
• Valid Driver’s License
• Proficiency With Standard Microsoft Software and Ability To Learn Other Computer-Based Tools for Client-Facing and A Majority Of Roles
• Excellent Communication and Customer Service Skills
• Professional Appearance and Work Ethic
• Self-Motivated
• Ability To Work In A Fast Paced Environment
• Solid Work Ethic Around Attendance and Punctuality
• Complete A Pre-Employment Drug Screen and Background Check