Product Solutions Lead

About the role

We’re looking for a Product Solutions Lead to bridge the gap between complex technical solutions and the practical needs of our clients and go-to-market teams. You’ll demo our platform, provide strategic, performance-led campaign recommendations, and ensure operational excellence.

Responsibilities

• Work closely with Sales to identify customer needs, demonstrate platform capabilities, and ensure our ad tech aligns with what clients actually need.
• Lead demos, own technical support (pixels, API, third-party measurement, interactive ads, and more), and build playbooks for customers.
• Own sales enablement, technical objection handling, and competitive analysis, all while ensuring market feedback is synthesized and actionable, driving our platform forward.
• Equip Sales with the training and resources to understand the platform and communicate its value.
• Partner with sales teams to understand customer needs, propose aligned solutions, and prepare technical documentation covering product features, architecture, and integrations.
• Ensure clients successfully adopt the product. Troubleshoot technical issues and provide hands-on support as needed.
• Collect, aggregate, and channel customer feedback into product enhancements and roadmap planning.
• Stay current on the CTV self-serve landscape and develop competitive positioning to help our teams win in market.

Requirements

5+ years of professional work experience within digital media or a similar industry
Proven experience in ad sales engineering, product solutions, or technical client services. Bonus points for a focus on self-serve, CTV, and/or political advertising
Strong understanding of the ad tech ecosystem, and it’s underlying performance technology. Again, bonus points for expertise in political advertising.
Passionate about ad performance and a desire to bring complex technical solutions to marketers adopting them for the first time
Excellent communication skills with a talent for translating complex technical solutions into clear, actionable guidance.
Highly collaborative and flexible work style, with the ability to adapt quickly to evolving business needs
A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
A self-starter with an appetite for tackling new challenges that come with launching industry-first ad platform features

Qualifications

Deep ad tech knowledge
Strong problem-solving skills

Skills

Ad sales engineering
Product solutions
Technical client services
Self-serve, CTV, and/or political advertising expertise

Benefits

The estimated annual salary for this position is between $155,300 - $178,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

Roku offers a comprehensive benefits package including global access to mental health and financial wellness support and resources. Local benefits may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).

Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs.

For details specific to your location, please consult with your recruiter.

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law.

If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.

The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.