Product Program Manager

Position Summary

The Product Program Manager is the primary driver of cross-functional execution for strategic business and new product initiatives. The role brings structure, visibility, and accountability to complex programs spanning Product Management, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Support.

Key Responsibilities

• PMO & Project Management (70%)
  • Lead cross-functional strategic initiatives from charter development through implementation and closeout.
  • Translate strategic priorities into executable workplans with clear owners, dependencies, and success measures.
  • Coordinate activities across Product, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Support.
  • Drive timely decisions, remove obstacles, and escalate unresolved issues with clear options and recommendations.
  • Manage multiple concurrent programs while maintaining alignment with business priorities and available resources.
  • Establish and maintain practical project governance standards, templates, stage reviews, and operating cadences.
  • Manage project intake and support portfolio prioritization based on strategic value, urgency, capacity, risk, and financial impact.
  • Create and maintain project charters, integrated schedules, RAID logs, decision logs, action trackers, and change controls.
  • Facilitate weekly project reviews, monthly portfolio reviews, and executive steering committee meetings.
  • Ensure decisions, commitments, and action items are documented, assigned, and driven to closure.
  • Identify and manage risks, issues, assumptions, and dependencies.
  • Avoid and communicate impacts of scope, cost, schedule, and resource changes.
  • Escalate critical decisions with clear, fact-based recommendations.
  • Maintain effective change control while enabling business agility.
  • Deliver concise executive updates on progress, risks, decisions, and next steps.
  • Build portfolio dashboards, scorecards, and KPIs.
  • Drive transparency through fact-based project reporting.
  • Identify execution bottlenecks, resource conflicts, and process gaps.
  • Implement simple, scalable PMO practices to improve predictability.
  • Standardize project tools, templates, reporting, and meeting practices.
  • Support adoption of project and portfolio management tools.
  • Coach teams on planning, risks, reporting, and accountability.
  • Apply project data and lessons learned to improve future execution.
• PMO & Project Management (30%)
  • Support Product Management through market intelligence, voice-of-customer activities, requirements development, roadmap planning, and commercialization support.
  • Communicate effectively with executives and functional teams.
  • Apply a customer- and market-oriented product mindset.

Required Qualifications

• Bachelor's degree in Business, Engineering, Operations Management, Product Management, Information Systems, Marketing, or a related field.
• Five or more years of progressive experience in project management, program management, PMO, product operations, engineering program management, business operations, or a related discipline.
• Demonstrated success leading complex, cross-functional initiatives from planning through implementation using a rigorous stage-gate product development process.
• Experience managing multiple projects with competing priorities, shared resources, and significant interdependencies.
• Strong working knowledge of project planning, risk management, change control, governance, and executive reporting.
• Ability to influence and drive accountability without direct authority.
• Excellent written, verbal, facilitation, presentation, and stakeholder-management skills.
• Advanced proficiency with Microsoft Excel, PowerPoint, Word, Teams, and project management platforms such as Monday.com, Smartsheet, Microsoft Project, Microsoft Planner, Asana, Jira.

Preferred Qualifications

• PMP certification or equivalent formal project management training.
• Experience in HVAC, manufacturing, industrial equipment, building products, construction, or another technical product environment.
• Working knowledge of Agile, Scrum, Lean, or hybrid delivery methodologies.
• Experience with ERP, CRM, PLM, business intelligence, and portfolio management systems.
• Experience conducting market research, competitive analysis, voice-of-customer work, or business case development.
• Familiarity with product certification, regulatory compliance, sourcing, manufacturing readiness, and commercialization processes.