Jobs · Customer Service · Michigan

Product Owner II- Salesforce Marketing Data & Cloud

United Wholesale Mortgage · Pontiac, MI · 3 wk ago
Customer ServiceFull-time

What You Will Be Doing

  • Provides direction to the team and stakeholders based on product vision and strategic goals
  • Integrates diverse perspectives into the product development process
  • Collaborates and negotiates trade-offs and priorities with Product Manager and stakeholders to create and manage the Epic backlog and ensure alignment with business objectives
  • Keeps teams informed on progress, deployment timelines, and updates
  • Writes epics that articulate clear, incremental business value
  • Owes prioritization of the story backlog
  • Approves stories and acceptance criteria based on requirements for development readiness
  • Completes User Acceptance Testing to progress stories in the deployment process
  • Communicates comprehensive progress to stakeholders throughout the development cycle
  • Creates and maintains the current and future-state business processes and user workflows
  • Serves as key translator and advocate between business and technology teams
  • Led stakeholder demos, including capturing feedback and facilitating discussion
  • Analyzes team interactions to identify barriers to collaboration and promotes solutions that enhance communication, efficiency, project outcomes, and team dynamics
  • Integrates user research and market analysis into the product development lifecycle

Must Have

  • 4+ years of experience in IT as Product Owner or Business Analyst
  • 2+ years of experience working within Salesforce platform
  • Strong organizational skills and attention to detail
  • Proficient in Agile methodologies for all roles
  • Experience using Jira or similar work tracking platform
  • Advanced listening and facilitation abilities
  • Strong written and verbal communication skills
  • Ability to work 100% on-site in Pontiac, Michigan

Nice To Have

  • Advanced Agile certification and/or scaling certification
  • Hands-on experience in Salesforce Data Cloud
  • Hands-on experience in Salesforce Marketing Cloud
  • Bachelor’s degree in computer science, Business, or related field
  • Advanced Agile certification and/or scaling certification

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