Product Operations Intern (TikTok Shop Apps and API) - 2027 Summer

About the team

Our Partner Product team is responsible for our Open API Platform and TikTok Shop's App Ecosystem for 1P and 3P partners. This team focuses on products that will empower partners to collaborate with the platform together, providing rich and diverse service capabilities to help merchants and creators to operate more effectively and efficiently. We are looking for a product manager who will be responsible for collection of users' requirements and partner product design to provide our target users/clients with effective product solutions.

About the internship

Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Conduct extensive quantitative and qualitative market studies to gather deep insights into Sellers, Independent Software Vendors (ISV) Partners and other roles in social content-based Commerce.
• Partner with the product management team to devise product strategy to ensure long term vision and success for the product.
• Combine ROI analysis, dependency analysis and other techniques to prioritize the product requirements.
• Participate in the product development lifecycle, review various artifacts to ensure quality.
• Participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch.

Minimum qualifications

• Currently pursuing a Master's degree in CS or related Business major.
• Able to commit to working for 12 weeks during Summer 2027.
• Great communicator & team-partner.
• Comfortable navigating complex organizational structures & aligning objectives with cross-functional teams.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.

Preferred qualifications

• Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce is highly preferred.
• Experience and understanding of APIs and 3P integrations.

Pay

The hourly rate range for this position in the selected city is $23.75–$23.75.

Benefits

• Day one access to health insurance, life insurance, wellbeing benefits and more.
• 10 paid holidays per year.
• Paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year).
• Interns who are not working 100% remote may also be eligible for housing allowance.