Special Project Strategist Intern (TikTok Shop - Operations) - 2027 Summer

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US, delivering high-quality products and a unique customer experience. With over 1 billion loyal users globally, TikTok is an ideal platform to deliver a brand-new and better e-commerce experience.

We are an entrepreneurial team passionate about shaping the future of shopping and pioneering Content & Creator commerce in the US. This internship offers hands-on experience, industry exposure, and opportunities to apply knowledge to real-world challenges while building a foundation for personal and professional growth. Interns will gain practical experience, explore career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Support business leaders in disassembling project tasks, setting priorities, and adding value to the business team by understanding global e-commerce strategies and tactics.
• Develop and execute comprehensive strategies, including goal and budget setting, and performance reviews.
• Conduct data analysis to evaluate merchandise and seller growth performance, identify trends, and make optimization recommendations.
• Collaborate with cross-functional teams to plan and execute strategic initiatives.
• Participate in designing and implementing business operation management systems and processes to support business strategy.
• Proactively identify and mitigate risks during rapid business growth while ensuring regulatory and policy compliance.
• Establish clear and efficient communication mechanisms with internal and external partners globally to improve synergy and project coordination.

Qualifications

Minimum Qualifications

• Currently pursuing a Bachelor’s Degree in Business Administration, Project Management, Marketing, or a related field.
• Able to commit to a 12-week internship during Summer 2027.
• Strong logical thinking, business analysis, systematic thinking, and critical thinking abilities.
• High learning agility, execution ability, stress resistance, communication, coordination, resource integration, and project management skills.

Preferred Qualifications

• Interest in e-commerce business; internship experience in e-commerce or a solid understanding of the industry landscape is a plus.
• Familiarity with TikTok and other content platforms; experience in content-based eCommerce (brand and/or platform-side) is highly preferred.
• Strong network and connections with brands and/or retailers is a plus.
• Passion for TikTok and eCommerce, with a drive to exceed challenging goals and build something unique in the market.

Pay

The hourly rate for this internship position is $23.75.

Benefits

• Day-one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year and paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Eligibility for housing allowance if not working 100% remotely.