Special Project Strategist Intern (TikTok Shop - Operations, Business Management) - 2027 Summer

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon and pioneer Content & Creator commerce in the US.

We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high-quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure, and intuitive for our users together. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Be familiar with the overall strategies and tactics of global e-commerce business, and deeply support business leaders to disassemble project tasks, set priorities, and add value to the business team.
• Develop and execute comprehensive strategy, including goal/budget setting and performance review.
• Conduct data analysis to evaluate the performance of merchandise and seller growth, identify trends, and make recommendations for optimization.
• Collaborate with cross-functional teams to plan and execute the strategy.
• Participate in the design and implementation of business operation management systems and processes, and provide strong support for the implementation of business strategy.
• Proactively identify and mitigate risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.
• Establish a clear and efficient communication mechanism with internal and external partners globally, coordinate projects across systems and departments, and improve overall synergy efficiency.

Qualifications

Minimum Qualifications

• Currently pursuing a Bachelor's Degree in Business Administration, Project Management, Marketing, or a related field.
• Able to commit to working for 12 weeks during Summer 2027.
• Good logical thinking, business analysis ability, systematic thinking, and critical thinking ability.
• Strong learning ability, execution ability, and stress resistance, as well as strong communication and coordination, resource integration ability, and project management ability.

Preferred Qualifications

• Currently pursuing a Master's Degree.
• Interest in e-commerce business; internship experience in e-commerce or having a solid understanding of the industry landscape is a plus.
• Familiar with TikTok and other content platforms; experience in content-based eCommerce (brand and/or platform-side) is highly preferred.
• Strong network and connections with brands and/or retailers is a plus.
• Passion for TikTok and eCommerce, eager to exceed challenging goals while building something truly unique to the market.

Pay

The hourly rate range for this position is $23.75.

Benefits

• Day one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year and paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Interns who are not working 100% remote may also be eligible for a housing allowance.