Product Operations Intern (TikTok Shop Apps and API) - 2027 Summer (MBA)

Our Partner Product team is responsible for our Open API Platform and TikTok Shop's App Ecosystem for 1P and 3P partners. This team focuses on products that empower partners to collaborate with the platform, providing rich and diverse service capabilities to help merchants and creators operate more effectively and efficiently.

About the role

We are looking for a product manager intern who will be responsible for collecting users’ requirements and partner product design to provide our target users/clients with effective product solutions. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Responsibilities

• Conduct extensive quantitative and qualitative market studies to gather deep insights into Sellers, Independent Software Vendors (ISV) Partners, and other roles in social content-based Commerce.
• Partner with the product management team to devise product strategy to ensure long-term vision and success for the product.
• Combine ROI analysis, dependency analysis, and other techniques to prioritize product requirements.
• Participate in the product development lifecycle and review various artifacts to ensure quality.
• Participate in user acceptance testing to ensure product quality and optimal user experience prior to product launch.

Qualifications

Minimum Qualifications:

• Currently pursuing an MBA degree.
• Able to commit to working for 12 weeks during Summer 2027.
• Great communicator and team partner.
• Comfortable navigating complex organizational structures and aligning objectives with cross-functional teams.
• Analytical, data-sensitive, and goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial-and-error iterations, and constantly improving.

Preferred Qualifications:

• Familiar with TikTok and mainstream e-commerce platforms; experience in content-based e-commerce is highly preferred.
• Experience and understanding of APIs and 3P integrations.

Pay

The hourly rate for this position is $47.50.

Benefits

• Day-one access to health insurance, life insurance, and wellbeing benefits.
• 10 paid holidays per year.
• Paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half).
• Eligibility for housing allowance if not working 100% remote.