Product Operations Administrator

Job Summary

Key Responsibilities

• Supports the execution of product launches from product approval through publication on the CandleScience ecommerce platform
• Provides timely status updates to stakeholders regarding product launches, changes, delays, risks, and new developments
• Maintains SKU information, digital assets, and product documentation within Solidus, Deposco, and other business systems with a high level of accuracy and attention to detail
• Supports project workflows, timelines, and task tracking within ClickUp or similar project management platforms to enable effective cross-functional execution
• Identifies operational bottlenecks and proposes workflow or automation enhancements to increase team efficiency and launch throughput
• Maintains SOP documentation and ClickUp workflows based on processes established by the Product Operations & Lifecycle Manager

Requirements

• Bachelor's degree or equivalent experience, with 2-4 years of experience in product operations, project coordination, ecommerce, manufacturing, consumer products, or related fields
• Strong understanding of product lifecycle coordination, project tracking, and cross-functional workflows
• Proven ability to prioritize multiple tasks and deadlines while maintaining exceptional attention to detail
• Experience maintaining accurate business data across multiple software platforms
• Familiarity with ClickUp, Solidus, Deposco, Microsoft Office, Google Workspace, or similar business applications
• Experience with content management systems (CMS) and maintaining website content
• Demonstrated ability to learn new software platforms and tools independently
• Excellent written and verbal communication skills
• Ability to collaborate effectively across multiple departments and build strong working relationships
• Strong organizational skills, initiative, and demonstrated mindset for continuous process improvement

About Us

CandleScience develops and sells candle and soap making supplies. Our customers vary in size from candle and soap entrepreneurs to seasonal hobbyists. We began in 2003 as a two-person startup, and have become the market leader in the industry. We work hard to develop natural and safe products that push the boundaries of candle and soap making. Our success is a result of our focus on web development, product development, and operations.