Product Manager, Terminal Device Expansion

About the role

Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The Terminal team's mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. The role involves setting a motivating multi-year vision for device software in partnership with the Hardware team and breaking it down into measurable, meaningful milestones for the Terminal OS Platform Team and the Firmware team. It also includes partnering with software and hardware engineers to deeply understand the technology that our devices rely on and how to build on that technology to support exponential growth and a world-class user experience.

Responsibilities

• Set a motivating multi-year vision for device software in partnership with the Hardware team and then break it down into measurable, meaningful milestones for the Terminal OS Platform Team and the Firmware team.
• Partner with software and hardware engineers to deeply understand the technology that our devices rely on and how to build on that technology to support exponential growth and a world-class user experience.
• Partner with cross-functional partners to research, document, and deeply understand what Terminal customers need to enable an excellent in-person payments experience.
• Build empathy with our end users and the differentiation they aim to deliver for their merchants.
• Deeply research and understand the competitive landscape and translate that understanding into differentiating features for your product suite.
• Collaborate with the Partnerships team to develop a compelling roadmap for how we can extend Terminal growth via third-party hardware partnerships and clearly communicate the business value of these partnerships in the context of our wider Terminal Hardware roadmap to gain alignment across Terminal and Stripe leadership.
• Define product requirements, provide clear guidance on prioritization, and support decisions related to development sequencing.
• Participate in sprint planning rituals to deliver against those requirements and the overall roadmap.
• Leverage your technical knowledge and experience to help your team make technical trade-off decisions.

Requirements

8+ years of product management experience or equivalent. Demonstrated success and strong execution track record in building and sustaining scalable technology products. Great interpersonal skills and strong verbal and written communication. Proven track record of successful stakeholder management including executive communications, handling escalations, and advocating for ongoing investment in your product. Experience working on products with developer interfaces (App deployment, APIs, SDKs); hardware or hardware-related product experience a plus. Technically adept systems thinker, ideally with a Computer Science or equivalent degree or experience working as a software engineer. Open to travel to Asia, including traveling at times to our Hong Kong or Taiwan locations.

Qualifications

Experience successfully building and launching 0-1 products in one or more of the following areas is a plus: Mobile device management, Android operating system internals, Hardware build and lifecycle management, Payments and/or eCommerce.

Skills

Technical aptitude, systems thinking, ability to make complex concepts accessible with clear communication, stakeholder management, and experience in product management.

Benefits

Equity, company bonus or sales commissions/bonuses, 401(k) plan, medical, dental, and vision benefits, wellness stipends.

Pay and benefits

The annual US base salary range for this role is $178,600 - $268,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional information

In-office expectations: Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss.