Product Manager/Sr. Product Manager

Responsibilities

• Manage the Low Balance line of business end to end, including stabilizing operations by addressing transaction and workflow issues and establishing a reliable, well-instrumented baseline.
• Drive the development of the product strategy and roadmap aligned with company OKRs, focusing on revenue yield, gross margin, automation rate, and cycle time.
• Partner with product and engineering leadership to contribute to the vision of a unified platform that serves multiple lines of business.
• Spend time with operations teams and clients to understand account stalls and validate evidence before committing to build solutions.
• Translate operational workflows into well-defined product capabilities that enable automation and offshoring, with clear user stories and acceptance criteria.
• Make and defend prioritization trade-off decisions using a transparent framework, balancing quick wins with long-term impact.
• Define success metrics and instrumentation for each feature to measure real impact and continuous improvement.
• Collaborate daily with engineering, operations, and leadership to manage dependencies, scope, and delivery timelines, providing honest updates on progress and risks.
• Lead go-to-market efforts in collaboration with sales, marketing, and customer success teams to ensure successful product launch and adoption.

Qualifications

• 4+ years of software product management experience owning a commercialized product or large product area, with a focus on discovery, problem framing, writing requirements, and delivery.
• Demonstrated ability to scale a product or business and build structure where minimal exists.
• Proven expertise in product craft, including making data-driven decisions, defining clear requirements, and executing delivery with engineering teams.
• Experience in ownership of go-to-market strategies, including positioning, value narrative, and launch.
• Strong customer obsession and problem-solving mindset, with the ability to address complex operational workflows.
• Comfortable working with operational data, defining metrics, and using them to inform decisions.
• Excellent written and verbal communication skills, capable of translating complex concepts for diverse stakeholders.
• Self-starter who thrives in ambiguity with limited oversight in a fast-moving, scaling environment.

Key Details

• Employment Type: Direct Hire
• Compensation: $150,000 – $190,000
• Benefits: Medical Insurance, Dental Insurance, Vision Insurance
• Location: Boca Raton, FL
• Work Model: Fully Remote