Product Manager/ Product Owner

About the role

HonorVet Technologies is seeking a self-motivated, experienced Product Manager/Product Owner to join our Digital CX Product Management Customer Experience team. The ideal candidate will lead end-to-end product management for global digital products, translating business goals into impactful product initiatives within an Agile environment.

Responsibilities

• Define and execute the Product roadmap for our digital customer experience offerings
• Ensure the Backlog is properly prioritized, defined, and executed for the team
• Cultivate empowered, high-impact teams
• Guide teams through the full product development lifecycle
• Influence, interact, and lead globally
• Lead cross-functional colleagues to guide swift, effective trade-offs and decision-making
• Translate business cases into a roadmap informed by technical constraints, balancing technical with desired business outcomes
• Understand the impact of decisions on other functions and products
• Lead without authority
• Guide difficult cross-functional decisions and achieve value-maximizing outcomes
• Organize and judge multiple priorities

Requirements

• Customer-obsessed mindset with ability to translate customer insight into product vision and lead execution to achieve franchise goals
• Strong business acumen and passion for delivering impact by executing world-changing technologies
• Strong ability to influence, interact, and lead globally
• Strong cross-functional leader, able to bring out the best in cross-functional colleagues
• Enterprise mindset (understands impact of their decision on other functions and products)
• Experience in the Medical Device industry is a plus
• Familiarity with Scaled Agile Framework (SAFe) is a plus

Qualifications

• Bachelor's degree and 5+ years of relevant work experience
• 5+ years of experience using Agile methodologies, related to Product Owner & Product Manager roles
• Knowledge of IT systems development is strongly preferred
• Familiarity with Web and CRM platforms is strongly preferred
• Demonstrates effective communication skills with audiences with various levels of technical background
• Experience in digital customer experience/success is preferred
• Demonstrated flexibility and ability to function in a fast-paced, growth industry and work environment
• Strong critical thinking skills for complex business challenges
• Passion to continuously improve processes and practices

Skills

• Effective communication skills with audiences of varying technical backgrounds
• Leadership and cross-functional collaboration
• Technical understanding of IT systems development and Web/CRM platforms
• Ability to balance business and technical requirements

Benefits

• Flexible work arrangements
• Professional development opportunities
• Competitive compensation package

Pay

• Competitive salary based on experience and qualifications

Schedule

• Full-time position