Product Manager, Patient Onboarding & First Value

Remote – US based candidates only, no visa sponsorship available.

About the role

Shape product priorities that connect customer needs, business goals, and practical execution. Partner with engineering, design, analytics, and go-to-market teams to define opportunities, prioritize work, and deliver measurable product outcomes. Influence roadmap direction while improving customer experience and business performance within a healthcare environment.

Responsibilities

• Own product outcomes and prioritize opportunities in the Onboarding & First Value domain
• Lead discovery efforts to identify customer-centered opportunities for engagement and success
• Collaborate with teams to define what constitutes a meaningful first experience for users
• Utilize evidence from customer research and analytics to inform product decisions and priorities
• Define and enhance onboarding experiences to simplify user engagement with CGM technology
• Help users build confidence in understanding and utilizing their CGM data effectively
• Establish metrics and learning agendas to track user engagement and success

Qualifications

• 5+ years in product management, preferably in healthcare, digital health, or consumer software
• Proven ability to drive activation and onboarding experiences through strategic product design
• Strong understanding of customer motivations and how to translate them into product features
• Experience in data-informed decision-making using research and analytics to drive product strategies
• Familiarity with regulated environments, including safety and compliance considerations

Benefits

• Front row exposure to transformative CGM technology
• Comprehensive benefits program
• Global growth opportunities and career development programs
• Access to in-house learning initiatives and tuition reimbursement
• Supportive and innovative organizational culture focused on employee and community well-being

Pay

$122,500 – $204,100 annually