Product Manager - Operator Assist Systems
About the role
The Operator Assist Systems (OAS) Product Manager will define and execute on product strategy for OAS solutions for Toyota Material Handling North America. The industrial equivalent to ADAS, OAS technologies aim to improve overall performance and productivity utilizing vehicle-based perception and localization technologies such as LiDAR, computer vision, and ultra-wideband.
Responsibilities
- Represent TMHNA as the product and/or solutions subject matter expert and provide technical expertise and training support for product development.
- Achieve strategic share of market for assigned product lines in alignment with TMHNA’s annual Plan of Record.
- Support the budgeting and forecasting process for marketing, coordinating with Finance and Operations as required.
- Gather and maintain up-to-date competitive and market intelligence.
- Continually assess market conditions, competitive pricing, offerings, plans, applications, customer trends and issues, and distribution and product trends.
- Work closely with cross-functional groups (including Sales, Engineering, Marketing, and Program Management) to support product roadmap and lifecycle management.
- Own the strategic product planning, product roadmap, and Marketing Requirements Definition processes.
- Act as an interface with Engineering to develop next-generation solutions, product enhancements, and services.
- Ensure appropriate market coverage and brand positioning.
- Ensure new solutions and services fulfill marketplace requirements for successful introduction and long-term sustainability.
- Create sustainable competitive advantage for product lines.
- Provide effective return on investment and total cost of ownership tools to TMHNA’s Solutions and Support Centers and sales representatives to substantiate the value proposition of TMHNA’s products and services.
- Provide technical expertise to the sales force for products and applications.
- Support new sales tools, dealer communications, marketing toolkits, and management of brochures, website, and application content.
- Coordinate ongoing product health, including customer satisfaction, warranty performance, lead times, product margin, and customization, through Product Teams.
- Influence and negotiate with stakeholders to resolve complex issues that may affect long-term customer relationships.
Requirements
- Bachelor's Degree.
- 4+ years of broad experience in marketing, finance, business, engineering, and/or an analytical role.
Qualifications
- Bachelor’s degree in engineering or a business-related discipline.
- Experience in the forklift industry, IoT, Automation, or telematics.
- Demonstrate a strong sense of urgency to meet or exceed customer requirements and quality expectations.
- Demonstrate a strong ability to communicate complex concepts clearly and confidently to stakeholders at all levels of the organization, including executive leadership.
Skills
- Strategic thinking and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects simultaneously.
- Strong analytical and data-driven approach.
Benefits
Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Onsite Fitness Center & Occupational Health Clinic
Best in class work culture!
Pay
$85,000 - $105,000 per year. Compensation depends on the selected candidate’s education and experience.
Schedule
Enjoy the best of both worlds with a hybrid schedule—collaborate in person at our Greene, NY office, with the opportunity to work remotely two days a week after successful completion of training.