Product Manager I — App Wayfinding
About the role
The Product Manager I — App Wayfinding is an individual contributor within the Discover Value Stream focused on supporting mobile navigation and discovery capabilities across the Gap Inc. app ecosystem. This role contributes to the execution of app-based wayfinding initiatives including guided navigation experiences, contextual discovery modules, unified entry frameworks, store integrated discovery surfaces, and cross-channel navigation consistency. The Product Manager I plays a critical role in maintaining backlog quality, ensuring documentation clarity, and supporting sprint execution to deliver high-quality app discovery experiences that align with enterprise navigation strategy.
Responsibilities
- Support decomposition of Features into detailed Stories with clear acceptance criteria and alignment to defined customer problems and success metrics.
- Maintain backlog health by ensuring Stories are well scoped, dependencies are visible, and stage gate artifacts are current within Jira and Confluence.
- Partner closely with Engineering and QA to ensure sprint readiness, test case clarity, and strong first-pass acceptance rates.
- Monitor assigned app surfaces for defects or usability friction and proactively surface opportunities for incremental optimization.
- Provide clear documentation and communication to cross-functional partners to ensure mobile initiatives remain aligned with broader Discover priorities.
Requirements
- 1+ years of experience in product management, digital delivery, or product operations within a mobile or ecommerce environment.
- Foundational understanding of agile methodologies, sprint planning, and backlog management.
- Strong attention to detail with disciplined documentation practices and structured communication skills.
- Demonstrated ability to collaborate effectively across Engineering, QA, and UX partners.
Qualifications
- Experience with mobile app development and user interface design.
- Knowledge of analytics tools and data-driven decision making.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Proficiency in Agile methodologies and project management tools (Jira, Confluence).
- Experience with user research and usability testing.
Benefits
We offer a comprehensive benefits package including:
- Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
- One of the most competitive Paid Time Off plans in the industry.
- Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.
- Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.
- Employee stock purchase plan.
- Medical, dental, vision and life insurance.
Pay
Salary Range: $117,700.00 - $153,000.00
Schedule
Full time
Location
Two Folsom, San Francisco, CA, US 94105