Product Manager, AI & App Experience

About the role

We’re hiring a Product Manager to lead AI-powered experiences across our core app. In this role, you’ll shape the next-generation AI consumer experience that helps millions of Chime members understand their money, make smarter decisions, and ultimately, achieve financial progress.

Responsibilities

• Own product strategy and roadmap for AI-driven app experiences across key user journeys
• Translate ambiguous AI capabilities into clear, user-facing product features
• Partner closely with engineering, data science, design, and research to ship end-to-end experiences
• Define success metrics and run experiments to validate AI-driven product improvements
• Drive prioritization across multiple stakeholders, balancing member needs, technical feasibility, and business impact
• Ensure AI features meet high standards for trust, transparency, and usability
• Continuously improve product quality through iteration, insights, and member feedback

Requirements

• 5+ years of experience building and shipping consumer-facing product experiences within mobile or web apps, taking ideas from 0→1
• Hands-on experience working with AI/ML-powered products or features (e.g., personalization, recommendations, automation)
• Strong product sense with the ability to translate complex technical concepts into intuitive user experiences
• Track record of defining product strategy and delivering measurable outcomes
• Experience working cross-functionally with engineering, data, and design teams
• Comfort operating in ambiguity and driving clarity across stakeholders
• Experience using experimentation, analytics, and user insights to inform decisions

Qualifications

• Master’s degree in Computer Science, Engineering, or a related field
• Proven track record of successful product launches and improvements
• Experience with agile methodologies and product development processes
• Excellent communication and collaboration skills

Skills

• Strong understanding of machine learning and AI technologies
• Experience with data analysis and interpretation
• Ability to communicate technical concepts to non-technical audiences
• Proficiency in project management tools and methodologies

Benefits

The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Pay

The base salary offered for this role and level of experience will begin at $176,000.00 and up to $244,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits.

Schedule

In this role, you can expect to:

• Own product strategy and roadmap for AI-driven app experiences across key user journeys
• Translate ambiguous AI capabilities into clear, user-facing product features
• Partner closely with engineering, data science, design, and research to ship end-to-end experiences
• Define success metrics and run experiments to validate AI-driven product improvements
• Drive prioritization across multiple stakeholders, balancing member needs, technical feasibility, and business impact
• Ensure AI features meet high standards for trust, transparency, and usability
• Continuously improve product quality through iteration, insights, and member feedback