Product Manager (Guest Experience and Public Access Technology)

Location: Kissimmee, Florida | Job Type: Contract

About the role

Join a premier global experiential brand delivering innovative digital platforms and guest technology across world-class residential and master-planned communities. As a Product Manager supporting our public access and guest experience platforms (including public beach access and community management systems), you will drive end-to-end strategy, vendor integration, and delivery of digital products that power seamlessly curated consumer experiences.

Responsibilities

• End-to-End Product Ownership: Translate business requirements into high-quality technical artifacts (epics, user stories, acceptance criteria) and manage backlogs for both internal and vendor engineering teams.
• Vendor Strategy & Implementation: Lead the evaluation of vendor solutions, develop RFIs/RFPs, and manage the technical integration and launch of third-party software.
• Cross-Functional Leadership: Partner with Legal, Finance, Creative, and Tech teams to define product strategy, maintain roadmaps, and negotiate through blockers.
• Quality & Sustainment: Lead User Acceptance Testing (UAT) and defect triage; support go-to-market activities, training, and ongoing maintenance to ensure 100% uptime of the digital experience.
• Market & Data Insight: Stay ahead of market trends and emerging technologies (including AI) to provide strategic recommendations that drive business value and meet KPIs.

Qualifications

• 4+ Years of Product Management Experience: Hands-on experience driving full lifecycle product development (Agile/SDLC), translating complex requirements into backlog items, and managing engineering work in Jira/Confluence.
• Third-Party Vendor Software Experience: Demonstrated ability evaluating, integrating, and maintaining third-party software solutions, including crafting RFIs/RFPs and vendor management.
• Matrixed Stakeholder Alignment: Proven track record of influencing decisions and resolving blockers across complex corporate environments (Legal, Finance, Creative, Sales, Tech).
• Analytical & Strategic Mindset: Strong ability to connect market trends and technical architecture directly to measurable business value.
• Communication Skills: Clear, articulate communicator across all mediums (executive presentations, technical specs, cross-team briefings).

Benefits

• Medical insurance
• Prescription coverage
• Dental insurance
• Vision insurance
• AD&D insurance
• Life insurance
• Short-term disability
• 401K plan

Pay

Compensation range: $70 - $76 per hour.