Product Manager (Growth)

About the Role

We're looking for a Product Manager, Growth to own how new churches discover, sign up for, and grow into Overflow — without a salesperson holding their hand. Reporting to our Head of Product, you'll own the entire self-serve journey: signup, onboarding, activation, self-service account management, billing, and the end-to-end customer journey. Your customer is the church operator navigating our product on their own, and your job is to make that path so smooth they succeed before they ever need to ask for help. This is a metrics-driven, experiment-heavy role for someone who loves turning funnel friction into growth.

What You Will Do

• Own the self-serve funnel: signup, onboarding, activation, and the path to a church successfully collecting its first gifts.
• Run experiments: hypothesize, build, measure, and iterate on conversion and activation — you live in the data.
• Own self-service and billing: the flows that let customers manage their own accounts, plans, and payments without friction.
• Map and improve the customer journey: find the drop-off points and the moments that matter, and fix them.
• Partner closely with Product Marketing on positioning, messaging, and the activation narrative — and with engineering and design to ship.
• Own your metrics: signup conversion, activation rate, time-to-value, and self-serve retention.

What You Should Have

• Product management experience with a clear growth, PLG, or funnel focus — you've owned activation or conversion metrics before.
• Genuine fluency with data and experimentation — you're comfortable defining metrics and designing tests, not just reading dashboards.
• Strong instincts for self-serve UX — you know what makes onboarding click and what makes people bounce.
• Familiarity with billing and subscription flows.
• A bias to ship and learn over plan and debate.
• Excellent communication and collaboration skills.
• Alignment with Overflow's mission, values, and commitment to hybrid work.

It'd Be Nice If You Had

• Experience with PLG SaaS, or building for non-technical / SMB-style operators.
• Exposure to fintech, payments, or nonprofit-tech contexts.
• Experience scaling growth at a Series B/C SaaS company.

Benefits & Perks

• Competitive base salary with equity eligibility
• Medical, dental, and vision coverage for employees and dependents
• Generous paid time off and company holidays
• Paid parental leave
• 401(k) retirement plan
• Dedicated mental health and therapy stipend to support personal well-being
• Team retreats and intentional in-person gatherings throughout the year