Product Manager Embedded Finance - Healthcare Payments - Vice President

About the Role

As a Product Manager of Embedded Finance for Healthcare, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle within the J.P. Morgan Healthcare Payments organization. You will act as the voice of the customer, developing profitable products that provide customer value, and guide the successful launch of products while ensuring top-tier client experiences.

Responsibilities

• Develop a product strategy and vision that delivers value to customers.
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Own, maintain, and develop a product backlog to support the overall strategic roadmap and value proposition.
• Build and track the product's key success metrics, including cost, feature and functionality, risk posture, and reliability.
• Lead end-to-end product launch delivery for new and enhanced healthcare payments products, from intake through go-live and post-launch stabilization.
• Build and manage integrated launch plans across Product, Technology, Operations, Implementation/Service, and client-facing teams.
• Manage dependencies across platforms, vendors, and partner teams, and communicate key milestones at an executive level.
• Lead product operationalization, ensuring procedures, support models, controls, and handoffs are defined and executed prior to launch.
• Coordinate change readiness for internal stakeholders and clients, including training, communications, documentation, and FAQs.
• Establish launch reporting and metrics, and communicate updates to senior stakeholders.
• Facilitate launch retrospectives and drive continuous improvement to tooling, processes, and cross-functional ways of working.

Qualifications

• 5+ years of experience in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Demonstrated success leading end-to-end launches for new products and major enhancements in a cross-functional environment.
• Strong delivery fundamentals: planning, dependency management, governance, and executive-level status reporting.
• Proven ability to drive change readiness and operationalization (process design, training, support models, documentation).
• Strong stakeholder management skills, including influencing without authority and managing competing priorities.
• Strong analytical and problem-solving skills; ability to define metrics and use data to drive decisions and continuous improvement.
• Excellent written and verbal communication skills; ability to simplify complexity for varied audiences.

Preferred Qualifications

• Experience working in a highly matrixed, complex organization.
• Strong data literacy and comfort partnering with analytics teams.
• Payments or healthcare experience is a plus.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. The team supports healthcare organizations with an end-to-end suite of solutions built specifically for healthcare, connecting consumers, providers, payers, and health tech companies across every healthcare payment transaction.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.