Product Manager - Healthcare Payments - Vice President

Job Responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owes, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Provides product subject matter expertise to partners and clients

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong time management, organizational, and planning skills, with the ability to adapt and contribute in a fast-paced, client-facing environment
• Strong verbal and written communication skills, including the ability to create Project Charters and Statements of Work
• Demonstrated critical thinking skills across various scenarios, seeking guidance when needed
• Enthusiasm for learning new operating models, technologies, and staying informed about healthcare industry trends
• Owned delivery from concept to launch, proactively managing risks/dependencies and escalating early to protect timelines
• Translated strategy into action: defined scope, sequenced work, and ensured consistent follow-through to completion
• Operated with a bias to action—made timely decisions with imperfect information and delivered results without sacrificing quality

Preferred Qualifications, Capabilities, And Skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Strong analytical skills with an interest in understanding system integrations and how different technologies work together
• Experience working at a gateway, processor, or integrated service vendor
• Demonstrated success supporting sales teams and closing deals
• History of working directly with enterprise clients or large-scale projects
• Ability to align technology solutions with business strategy and long-term goals
• Proficient technical knowledge of the healthcare revenue cycle industry, including revenue cycle management, treasury, banking, and patient accounting/financial systems
• Proficient technical knowledge of healthcare payments, integration methods, APIs, and related products, with exposure to the healthcare payments sales cycle
• Experience with RCM Reconciliations and Paper based conversions and digitization

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.