Embedded Payments Product Manager - Vice President

About the role

Join our dynamic team as a core leader in product innovation, driving value for customers, guiding successful launches, and exceeding expectations. As a Product Manager within Embedded Payments, you will be an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You will act as the voice of the customer, develop profitable products, and ensure top-tier client experiences with a strong commitment to scalability, resiliency, and stability.

Responsibilities

• Collaborate with Product, Technology, Design, and Analytics partners to develop and deliver product and platform strategies from 0-1.
• Own and manage the product delivery lifecycle from ideation to production.
• Define product goals with clear requirements and KPIs, converting them into user stories and process flows for the development team and other stakeholders.
• Work closely with developers and testers to ensure requirements are translated into working technical designs, test plans, and scripts to serve customer needs.
• Conduct pre-release reviews, including regression testing and quality assurance, to certify the release as production ready.
• Manage product backlog creation and grooming, support agile product delivery, launch, and go-to-market for the product, production support, issue & defect resolution, and prioritization.
• Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed.
• Collaborate with cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance).

Requirements

• 7+ years of experience in financial services and/or product management.
• Deep experience in the financial technology or payments industry, with a strong understanding of payment flows, digital wallets, and money movement.
• Proven track record of driving change and delivering results within large, highly matrixed organizations; adept at navigating ambiguity and structuring complex problems.
• Exceptional stakeholder management and collaboration skills; able to influence and align cross-functional and executive teams.
• Demonstrated leadership in building scalable platforms and driving customer-centric innovation.
• Outstanding verbal and written communication skills, with experience presenting to senior leadership.
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies.
• Experience managing risk and controls at scale.
• Bachelor's or Master's degree in Computer Science, Engineering, Business Administration, or a comparable field of study.

Preferred Qualifications

• Candidates with a Fintech background or payment platform experience strongly preferred.
• Demonstrated prior experience working in a highly matrixed, complex organization.

About Us

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

Additional details about total compensation and benefits will be provided during the hiring process.

About The Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team tackles complex challenges at every stage of the payment lifecycle and provides industry-leading solutions that facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments is the largest processor of USD payments, with a daily transaction volume of $10 trillion.