Product Manager Customer Data Platform (Remote)
The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic Product Manager of Customer Data Platform (CDP) to join our Marketing Technology team. In this role, you will be collaborating closely with the broader Data Product, Marketing, World of Hyatt Loyalty, CRM, Paid Media and Digital teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company.
About the role
You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care For Our People
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
Qualifications
- 4+ years of experience as a Product Manager with a record of successfully managing, building or launching enterprise or consumer software, applications or business intelligence tools
- 2+ years of experience working with Customer Data Platforms utilizing 1st party data to create customer profiles and building audiences
- Proven experience working in an agile environment
- Proven experience shipping products
- Knowledge of modern data Infrastructure, data governance and related processes
- Proven ability to navigate difficult situations with competing stakeholder needs and across multiple audiences (individual contributors, managers, executives)
- Experience with customer empathy and experience shaping product direction and execution based on customer needs
- Excellent organization, communication, and presentation skills
Experience Preferred
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Experience working with Customer Data Platforms, preferably Amperity
- Experience using Jira, ThoughtSpot, Confluence