Product Manager

About the role

The Product Management team at CAA is focused on implementing technology products to drive productivity and effectiveness of our diverse customers - clients, agents, executives, assistants, and business partners. We are obsessed with delivering intuitive products that embody CAA's culture.

Responsibilities

• Quickly develop a deep understanding of products you will lead, including the business domains and workflows that these products support.
• Manage products from vision to launch (and on-going support) delivering features iteratively to provide the expected business outcomes.
• Collaborate and coordinate with other product managers in the team to ensure alignment across products and product lines.
• Participate actively in our cross-functional SAFe Agile Release Train (ART), taking on the roles of Feature Owner and agile team Product Owner.
• In the Scaled Agile ART, collaborate closely with senior product managers and domain leads, contributing to planning intervals and supporting alignment across product teams.
• Collaborate with senior product managers and domain leads, contributing to planning intervals and supporting alignment across product teams.
• Actively engage in relevant ART ceremonies (including PO Sync and PI Planning).
• Support knowledge sharing and peer collaboration within the product team.
• Create product roadmaps and work closely with business leaders and our engineering teams to deliver new products and feature enhancements.
• Orchestrate the work of our engineers throughout the development cycle to deliver the highest quality products.
• Work with our UX/UI Design team to design simple and intuitive product experiences.
• Work closely with our corporate stakeholders to ensure that their compliance, data privacy, financial and HR requirements are represented during product development.
• Have deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions.
• This will include working with our Service Delivery team to elicit their input on new product features.
• Be data-driven and use data to decide the best opportunities that deliver the most business impact.

Qualifications

• 4+ years of experience in product management managing products at all stages of the digital product life cycle (early-stage products, mature digital products, and late-stage products) and accountable for the voice of the product(s) you own and the customers you support.
• 2+ years’ experience working with products using Scaled Agile practices (e.g. SAFe) and operating in Scrum-based Agile teams.
• Experience in the music industry is preferred.
• Strong experience in Jira, Confluence, and Github.
• Proficient with Chrome developer tools or similar in other browsers to test product features and troubleshoot bugs.
• Curious and eager to learn, especially about new business domains and workflows, and you are eager to expand your areas of expertise.
• Experience handling sensitive company information and protecting systems and data through security awareness.

Location

This position will be based in Nashville, with a minimum of 3 days a week in the office. Occasional travel, including company meetings and events is expected.

Compensation

The annual base salary for this position is in the range of $118,000 - $138,000 in Nashville. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.