Product Management Associate – Product Coordinator

The Wolters Kluwer Medical Education & Medical Practice (MEMP) team is seeking a Product Management Associate to support MEMP product managers and the Director of the MEMP Business Unit. This role involves coordinating with various cross-functional teams including editorial, marketing, sales, customer support, and enablement, among others.

About the role

This is an entry-level position that provides exposure to medical education business models and offers potential for career growth within the Health Learning & Practice organization. The Product Management Associate contributes to the success of the MEMP portfolio by managing project schedules, maintaining documentation, and supporting the development and rollout of new products.

Responsibilities

• Manage and communicate project schedules, track deliverables, coordinate cross-functional meetings, maintain overall MEMP calendar, coordinate and track budgets, and report project status to the team.
• Provide direct operational and administrative support to the Director and leadership team, ensuring priorities, deliverables, and communications are effectively coordinated.
• Create and manage operational checklists to support repeatable execution and reduce errors across teams.
• Champion documentation templates: maintain updates, meeting notes, and documentation related to products in Confluence while organizing and maintaining files on Health – MEMP SharePoint.
• Identify, implement, and support group adoption of process improvements.
• Collaborate with other team coordinators to create, review, and update internal Standard Operating Procedure (SOP) documentation, support teams in implementing SOPs.
• Process invoices and track spending against line-items using spreadsheet software in coordination with the full team.
• Maintain regular reporting on market penetration, sales, and analytics and synthesize market updates.
• Utilize internal systems for product record creation and communication of critical product identifiers, pricing, and availability across sales channels.
• Respond to Customer Support requests for information within the same day.
• Aid team with research initiatives, define yearly priorities, coordinate interviews, communicate with participants, process honoraria, organize notes, and track results.

Qualifications

• College degree (BA/BS) required; or equivalent experience.
• Strong project management and time management practices and understanding of related tools.
• Solid knowledge of Excel formulas and functions, including pivot tables, preferred.
• Interest in Medical Education and Medical Practice product markets.
• Analytical skills with ability to make sound decisions backed up by data.
• Six months+ experience interning or working in business environment or academic offices.

Required Knowledge, Skills, Abilities or Certifications

• Manages day-to-day tasks independently, checking in with and asking questions of managers to ensure quality and timeliness of work.
• Accepts increasing responsibility for assignments.
• Manages time effectively, responding to and juggling a changing list of priorities and business needs to meet deadlines.
• Conducts work with integrity, professionalism, and accountability.
• Takes a proactive, logical, and systematic approach to solving problems and contributes potential solutions that add value for the internal team and customers.
• Contributes new ideas, methods, or solutions that improve the workplace, customer experience, or challenge others to think creatively about common challenges or processes.
• Identifies and proposes operational efficiencies in daily work; applies quality standards and ensures accuracy and completeness of work outputs.
• Understands and chooses the appropriate timing, method, and message for communicating with peers, managers, and customers and does so with clarity and professional tone.

Travel

5%

Compensation

$45,300.00 - $75,900.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

Benefits:

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request.