Product Management Associate - DST

Key Responsibilities

• Partner closely with the Product Manager to support product strategy, roadmap development, prioritization, and delivery planning for Disability and Absence operational capabilities.
• Analyze operational processes, data, and business challenges to identify inefficiencies, opportunities, and technology-enabled solutions that improve performance and customer outcomes.
• Translate business opportunities into clear product requirements, features, and user stories, partnering closely with engineering teams to design and deliver effective solutions.
• Collaborate with Operations, Product Owners, and Technology teams to align priorities, manage stakeholder expectations, and support successful delivery and adoption of solutions.
• Support the Product Manager in developing business cases, benefit realization plans, executive communications, and strategic recommendations.
• Explore and evaluate emerging technologies, including AI, automation, and data-driven capabilities, to identify opportunities to solve business problems and improve operational effectiveness.

Required Qualifications

• Experience in Product Management, Business Analysis, Operations Support, or a related discipline with a proven ability to analyze business processes and translate opportunities into product solutions.
• Strong knowledge of Disability and Absence products and operations, including the ability to identify operational challenges, evaluate data and business processes, and develop strategic recommendations.
• Experience working within Agile environments, including feature definition, requirements gathering, backlog prioritization, and collaboration with Product Owners and technology teams.
• Strong analytical, problem-solving, and data analysis skills, including advanced Microsoft Excel capabilities and the ability to use data to support decision-making, prioritization, and business case development.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence partners across Operations, Product, and Technology and effectively communicate initiatives from concept through delivery.
• Curiosity and willingness to learn new technologies, business processes, and AI capabilities in a rapidly evolving environment.

Preferred Qualifications

• Bachelor’s Degree and 5+ years of experience supporting the development and delivery of technology products, applications, or operational transformation initiatives.
• Experience partnering with Product Managers to support roadmap development, strategic planning, prioritization, and delivery of business-focused solutions.
• Experience with process mapping, requirements documentation, user story development, and benefit realization planning.
• Knowledge of technologies such as APIs, automation platforms, data solutions, reporting tools such as Power BI, and familiarity with AI concepts and practical business applications.
• Demonstrated ability to guide Product Owners, promote product management best practices, balance strategic planning with successful execution, and experience working within SAFe or similar Agile frameworks.