Associate Product Manager

Key Responsibilities

• Application Support: Monitor and manage day-to-day operations of CDP, LINK, and IOP to ensure stability and performance.
• Incident Management: Respond to and resolve user-reported issues, coordinating with technical teams as needed.
• Enhancement Gathering: Collaborate with stakeholders to collect and document requirements for product improvements.
• Value Assurance: Ensure digital tools continue to meet user needs and deliver business value.
• Implementation Support: Assist in planning and executing product rollouts, ensuring smooth adoption and functionality.
• Platform Configuration: Configure digital tools to meet specific customer requirements and use cases.
• Training: Educate end-users on new systems, features, and processes to ensure effective usage.
• Stakeholder Communication: Act as a liaison between users, product teams, and developers to align expectations and outcomes.
• Documentation: Maintain clear records of incidents, enhancements, and operational procedures.

Required Qualifications

• Minimum of 2 years’ experience in digital products, preferably within enterprise or manufacturing sectors.
• Degree in Business, Computer Science, Engineering, or a related field preferred; equivalent practical experience in product management or related disciplines also to be considered.
• Demonstrated success managing both internal tools and customer-facing applications.
• Proven experience as an analyst with focus on digital solutions.
• Proven ability to gather functional business requirements and opportunities.
• Proven ability to educate end-users on new systems, features, and processes to ensure effective adoption and usage.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Qualifications

• Background in packaging, logistics, or manufacturing industries.
• Experience managing cross-platform applications (iOS, Android, Web).
• Familiarity with Agile methodologies and Azure DevOps.

What we offer

• Corporate culture based on loyalty, integrity, & respect.
• Comprehensive training with numerous learning and development opportunities.
• A competitive salary reflecting skills, competencies, and potential.