Associate Manager

About the role

The Associate Manager supports the General Manager in creating strategic plans and executing them to ensure a profitable business. They are key decision-makers in the General Manager’s absence and are responsible for their own area of duty.

Responsibilities

• Analyze business trends and strategize business initiatives for the store location
• Understand and educate the team on sales and profit performance tools and resources
• Create a consistent customer experience aligned with Ralph Lauren brand expectations
• Achieve the store client development strategy and lead community outreach in the local market
• Create and execute the talent strategy for the store, collaborating with the General Manager to build and develop a team focused on the customer
• Engage in networking and recruitment activities in the store market
• Champion the use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business results
• Maintain exceptional productivity standards through managing processes and store execution, including supporting inventory control and management to achieve store shrink goals
• Provide feedback to the General Manager and District Director, identifying high-profit potential and category business trends for the store market
• Create an inclusive environment aligned with Ralph Lauren Company values and Cultural Focus Areas

Requirements

• College Degree or equivalent (a plus)
• Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment (preferred)
• Effective communication with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Flexible schedule to meet the needs of the business, which may include day, evening, weekends, overnight shifts, and travel (as required)
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers
• Business acumen
• Strong planning and prioritization/time management skills

Qualifications

College Degree or equivalent a plus
Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferred

Skills

Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately
Ability to operate the register, stand, move and walk for multiple hours
Flexible schedule to meet the needs of the business, which may include day, evening, weekends, overnight shifts, and travel (as required)
Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers
Business acumen
Strong planning and prioritization/time management skills

Benefits

Not specified

Pay

Not specified

Schedule

Not specified