Product Lifecycle Mechanical Engineer, DCE - Mechanical Products & Services (MPS)

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Within AWS Infrastructure Services and Data Center Engineering, the Mechanical Products & Services (MPS) team drives rapid innovation in Mechanical Cooling and Controls systems used by AWS. Our designs fundamentally change data centers, providing operational and financial benefits critical to AWS's success and its millions of customers. This role focuses on the Sustaining or Product Lifecycle Engineering aspect of advanced cloud infrastructure solutions.

As a Global Amazon Product Lifecycle Engineer, you will provide mechanical infrastructure support to AWS data centers, collaborate with product development teams, and serve as a global engineering resource for AWS mechanical products. Intermittent travel (~30%) is required, including some international travel.

Responsibilities

• Provide strong engineering judgment and recommendations despite uncertainty.
• Work with global mechanical equipment suppliers and manufacturers to build trust and relationships with stakeholders (e.g., reliability, operations, design, compliance).
• Manage concurrent projects across multiple geographic zones.
• Explain complex systems clearly and concisely.
• Support operations, including failure mode and root cause analysis, maintenance, troubleshooting, and operating procedure review for mechanical and electrical issues.
• Gather customer feedback to identify improvements for product reliability or availability.
• Collaborate with global suppliers and manufacturers to design product improvements and oversee root cause analysis.
• Contribute to a global body of knowledge and drive continuous improvement at scale.

Requirements

• Bachelor's degree in mechanical engineering or equivalent.
• Knowledge of critical data center or mission-critical mechanical and electrical equipment, with hands-on experience troubleshooting mechanical components and systems.
• 4+ years of experience developing mechanical and/or mechanical cooling products and launching them into production.
• 4+ years of project experience with cooling systems or components.
• Experience with Product Lifecycle Management and related systems.
• Understand detailed mechanical equipment specifications and evaluate design change risks.

Preferred Qualifications

• Professional Engineering or Architectural License.
• Experience carrying design concepts through exploration, development, and mass production.
• Ability to research new designs, technologies, and construction methods for data center equipment.
• Experience designing for manufacturability, creating assembly specifications, and working with contract manufacturers and OEMs.

About the team

The Mechanical Products & Services (MPS) team provides engineering expertise and lifecycle support for mechanical equipment in AWS data centers globally. We support new products and design features for mechanical cooling systems, own and sustain mechanical products throughout their lifecycle, and drive global-scale remediation efforts impacting data center capacity or availability. The team also introduces business improvement initiatives to enable data-driven decision-making.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform, pioneering cloud computing. We value diverse experiences, work-life balance, and an inclusive team culture. AWS fosters continuous learning, mentorship, and career growth, striving to be Earth’s Best Employer.

Pay

The base salary range for this position is $116,800–$160,000 USD annually, depending on location. Final compensation includes sign-on payments, restricted stock units (RSUs), and comprehensive benefits such as health insurance, 401(k) matching, paid time off, and parental leave. Locations include Atlanta, GA; Columbus, OH; Austin, TX; Herndon, VA; and Seattle, WA.

Benefits

• Health insurance (medical, dental, vision, prescription, basic life & AD&D, with optional supplemental life plans).
• Employee Assistance Program (EAP), mental health support, and medical advice line.
• Flexible Spending Accounts (FSAs).
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.