Product Launch Manager

About the role

This is a senior individual contributor role that leads through influence, owning the end-to-end coordination of product launches, customer migrations, and ongoing adoption of product features. No single owner exists to bridge the gap between 'product shipped' and 'customers successfully adopting and seeing value.' That gap is your mandate.

What You'll Do

• Drive go-live readiness across every new product or major feature launch, coordinating Product, Engineering, Product Marketing, Implementation, Customer Success, and Support
• Define and manage phased launch cohorts for beta and pilot programs
• Manage the delivery of internal enablement materials and coordination with PMM on customer-facing assets
• Run post-launch retrospectives and feed learnings into a living launch playbook
• Own planning and execution across 3–5 major programs, including feature launches and migrations
• Cook up and coordinate between Product/Engineering and customer-facing teams to drive resolution
• Maintain a real-time view of adoption health across key product areas, flagging customers who are live but under-utilizing important features
• Partner with CS, Marketing, and Product to design and run targeted adoption programs for at-risk or low-adoption segments
• Surface adoption signals back to Product to inform roadmap prioritization
• Define what 'successfully adopted' means for each product area and track against it
• Drive program management around 3 major strategic projects at the company for 2026, partnering closely with senior stakeholders in all major functions to drive successful outcomes

Who You Are

• 5–7 years of experience in high-growth B2B AI or SaaS (product, strategy, operations), ideally in an early-stage environment
• Proven ability to drive complex, cross-functional programs to completion by leading through influence and process
• Strong systems thinking: you can zoom out to see the whole program and zoom in to identify exactly where things are breaking down
• Excellent communication: you write clearly, run tight meetings, and know how to translate between technical and non-technical audiences
• Exceptional organizational skills: you thrive with many moving pieces, tracking programs, surfacing the right information to the right people, and ensuring nothing falls through the cracks
• High ownership mentality: you don't wait to be asked, and you don't hand things off without a clear plan

Additional Information

• This role is based in New York City, 5 days a week at our Soho office.
• Tabs is a high-execution, fully in-person team backed by Lightspeed, General Catalyst, and Primary Venture Partners, with $90M+ raised.
• Perks And Benefits (Full-time Employees): Competitive compensation and equity, Unlimted PTO, Up to 100% employer covered monthly healthcare premium (medical, dental, vision), Lunch provided via Sharebite, plus dinner for any later in office days, Parental leave up to 12 weeks, Tax free commuter and parking benefits, Voluntary insurances (Life, Hospital, Critical Illness, Accident), Employee Assistance Program (Rightway), Free One Medical Membership, 401k

Compensation Range

$150K - $180K