Product Kowledge Sales Representative

Position Overview

We are seeking a Product Knowledge Specialist / Sales Support Representative who will become a subject matter expert in our products and services. As difference makers, the Specialist/ Representative provides demonstrated experience in identifying and supporting technical and functional aspects of the product and service opportunities for our customers. This is a U.S. remote opportunity.

About the Role

The Specialist/ Representative supports sales activities coordinated by the Sr. Sales Manager, develops training programs for Sales Representatives and Distributor sales personnel, organizes road shows, conducts market research, helps drive product improvements, and brings technical expertise to agents and distributors. They also collect insights and customer feedback, assist in developing business growth forecasts, and participate in various meetings and events.

Responsibilities

• Support sales activities coordinated by the Sr. Sales Manager
• Develop training programs for Sales Representatives and Distributor sales personnel
• Organize road shows and train Sales Reps on automotive products
• Collect information from the market regarding product/service and competition
• Bring technical expertise to existing agents and distributors
• Collect insights and the voice of customers as to trends, pricing, and products/programs
• Input valuable information to Marketing and Sales teams from a field perspective
• Aid in preparing and presenting focused presentations on products
• Act as initial contact and liaison between customers and Customer Service Group and Technical Support Group
• Provide monthly reports with information of number of calls, number of visits, and summary of customer issues
• Participate in team business meetings, training programs, conferences, and trade shows
• Aid in the development of accurate business growth forecasts and budget process
• Identify potential customers and implement strategies to approach them

Requirements

• Bachelor’s Degree in Business, Marketing, or technical area
• 5+ years’ experience in a Sales or Marketing Product training role
• Experience working with distributors
• Demonstrated experience of critical interaction and problem-solving abilities

Qualifications

• Experience in Automotive or Locksmithing industry

Skills

• Technical knowledge
• Market research skills
• Customer relationship management
• Problem-solving abilities

Benefits

• Medical, Dental, Vision, Life, and Disability Insurance coverage
• Parental Leave
• Tuition Reimbursement Program
• Learn and Grow Program
• Access to LinkedIn Learning courses
• Employee Assistance Programs
• Referral Bonus Program

Pay

Details TBD

Schedule

Remote work schedule