Product Implementation Analyst [100% overnight travel position] - Urgent Need

About the role

This is a 12+ Months contract position located in San Diego, CA. Work hours are between 7a-7p Mon-Fri. Some nights/weekends may be required.

Responsibilities

• Install and support Pyxis hardware and software.
• Mentor team members on strategic products, best practices and customer education.
• Complete training and develop competency in a minimum of three core Pyxis product lines.
• Conduct client training on the use of Pyxis products.
• Provide advanced problem solving, troubleshooting and system consultation as needed for clients.
• Perform upgrades to Pyxis software and hardware.
• Provide written documentation to appropriate team members and customers.
• Provide consultation on new and existing products to customers.
• Establish and nurture rapport with customers that is conducive to a long-term business relationship.
• Provide team support and product information on strategic products as assigned by manager.
• Work closely with the Dispensing Implementation team.

Qualifications

• Bachelor's degree preferred or 3-5 equivalent years of related work experience.
• Hospital pharmacy / clinical experience desired.
• Pyxis experience a plus.
• Automation experience a plus
• Hospital I.T. experience a plus
• Some training and/or teaching experience preferred.
• Must be able to clearly communicate, thoroughly document and demonstrate project management competency and ability to overcome project risk factors, project timeline delays and escalated customer and project issues for small to medium size hospitals or facilities.
• Must be able to push, pull, stoop and lift up to 40 pounds.
• Must possess and maintain a valid driver's license and meet BD's auto safety standards.