Product Implementation (100% overnight travel Position) - Onsite Urgent Need
Information TechnologyContract
Position
Product Implementation (100% overnight travel Position) - Onsite
Description
Location : San Diego, CA
Duration : 12 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Job Category: Professional Services Implementation
Level Of Experience: Entry Level
Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)
Work hours are between 7a-7p Mon-Fri. This is a 100% overnight travel position. Some nights/weekends may be required.
Must Haves on the Resume
- Customer service experience
- Technical aptitude
- Hospital experience a plus
Education Requirements
High school diploma or equivalent
Job Description
Accountabilities
- Extensive customer interaction and service
- Installs Pyxis Dispensing systems at hospital customer sites
- Performs upgrades to Pyxis Dispensing software and hardware
- Completes training and develops basic competency in the Pyxis Med Dispensing product line
- Provides basic problem solving and troubleshooting as needed for customers
- Conducts customer training on the use of Pyxis Dispensing products
- Establishes and maintains customer service relationships
Qualifications
- Clinical experience and/or hospital pharmacy workflow knowledge required
- Pharmacy consulting experience a plus
- Pyxis (MedStation) and/or automation experience a plus
- Technical support experience in a hospital setting a plus
- Project management focus preferred
- Training and teaching experience a plus
- Moderate technical skills: exposure to basic programming concepts and uses; demonstration of technical skills in working environment; working knowledge of variety of software/hardware applications and accessories; understanding of relationship between software and hardware; exposure to interface and communications technology
- Knowledge of VMware, Sequel Server, and Microsoft Active Directory a plus
- Ability to clearly communicate, thoroughly document, and demonstrate a fundamental ability to overcome project hurdles/timeline delays while performing basic installations
- Strong written and verbal communication skills
- Strong organization skills
- Excellent interpersonal skills and a positive, "can-do" attitude
- Valid driver license and at least 21 years old to meet driving requirements