Product Design
Latent · Buffalo-Niagara Falls Area · 2 mo ago
On-siteArt & Creative$80/hrFull-time
About the role
Latent is building the intelligence infrastructure for healthcare. Our clinical AI platform helps health systems streamline medication access by automating complex workflows — prior authorizations, appeals, and 340B compliance. By surfacing relevant clinical evidence from EHR data, we reduce administrative burden and accelerate time-to-therapy for patients.
Responsibilities
- Own the full design process from discovery through delivery for core product areas
- Make smart tradeoffs between speed and polish to keep shipping without sacrificing craft
- Design complex, multi-user workflows for clinical and operational teams at large health systems
- Translate dense healthcare processes into clear, intuitive product experiences
- Handle edge cases, permissions, and system states that come with enterprise software
- Establish design standards and processes that grow with the team
- Partner closely with engineering on implementation quality and handoffs
Requirements
- Enterprise Experience: Has designed complex workflows, multi-user systems, and operationally dense software. Knows how to make powerful tools feel simple
- End-to-End Ownership: Has built products from scratch. Defined what to build, not just designed within existing systems and patterns
- Self-Directed: Comfortable with ambiguity and able to drive from problem to shipped product without heavy process or hand-holding
- Fast + High Craft: Ships quickly without letting the details slip. Knows where to cut scope and where to hold the line on quality
- Product Thinking: Cares about what we build and why. Has opinions about product direction, not just UI
- Collaboration: Thrive in cross-functional environments; Collaborate across engineering, product, and GTM
- Can articulate design decisions clearly to both technical and non-technical audiences
- Startup Mindset: Comfortable in fast-paced, ambiguous environments — adaptable, high-ownership, and able to maintain momentum through change
Qualifications
- Nice to have: Experience with AI-powered or data-driven products, familiarity with healthcare, EHRs, or clinical systems, background in startups or high-growth environments (seed to Series A), technical fluency, experience building products for operational or workflow-driven use cases, uses AI tools in their workflow and is always looking for ways to move faster with them
Skills
- Experience designing complex workflows, multi-user systems, and operationally dense software
- Ability to translate dense healthcare processes into clear, intuitive product experiences
- Comfort with ambiguity and ability to drive from problem to shipped product without heavy process or hand-holding
- Ability to ship quickly without sacrificing quality
- Strong collaboration skills in cross-functional environments
- Ability to articulate design decisions clearly to both technical and non-technical audiences
- Comfortable working in fast-paced, ambiguous environments
Benefits
- Work on mission-critical problems at the intersection of AI and healthcare
- Ship products that directly improve patient access to life-saving medications
- Shape how design works at Latent as the team grows
- High ownership and the opportunity to shape clinical AI products used by the nation's leading health systems
Pay
Competitive salary commensurate with experience
Schedule
Full-time, remote position