Product Analyst - Order Management

About the role

We are seeking an experienced Product Analyst to support an Order Management product area within an evolving enterprise product organization. This role supports the full product development lifecycle, from discovery through launch readiness and optimization, working alongside Product Managers and Product Owners. The position is primarily remote with periodic onsite collaboration in the Minneapolis, MN area and is a 6‑month contract with strong potential for conversion to permanent employment.

Responsibilities

• Support the full product lifecycle, including discovery, opportunity assessment, solution exploration, requirements definition, delivery readiness, launch readiness, adoption, and optimization.
• Partner closely with Product Managers, Product Owners, Agile delivery teams, business stakeholders, architects, and technology partners.
• Investigate ambiguous or complex business problems and translate them into clearly defined needs, options, recommendations, and product requirements.
• Conduct fit/gap analysis to determine how business and customer needs align with existing product or platform capabilities and where additional solutions may be necessary.
• Evaluate potential solutions across customer needs, business processes, operational feasibility, technology/platform capabilities, financial considerations, dependencies, and business value.
• Help determine the right solution, rather than simply documenting requirements provided by others.
• Translate discovery and solution decisions into clear requirements, user stories, acceptance criteria, process flows, and other documentation needed for Agile delivery.
• Support Product Owners and engineering/delivery teams as solutions move from discovery into implementation.
• Evaluate opportunities to leverage out-of-the-box platform capabilities before recommending custom development, particularly within Salesforce environments.
• Identify dependencies, risks, blockers, open decisions, and downstream impacts and communicate them clearly to product and business stakeholders.
• Facilitate conversations across business and technical teams to establish shared understanding and drive decisions.
• Support launch readiness and help evaluate product adoption, outcomes, and opportunities for continued optimization.
• When helpful, create lightweight mockups, prototypes, process views, or visual concepts to demonstrate potential solutions and accelerate stakeholder alignment.

Requirements

Required Qualifications:

• Demonstrated experience working as a Product Analyst, Product Business Analyst, Senior Business Analyst within a product organization, or similar product-focused role.
• Experience supporting products or platforms across multiple stages of the product development lifecycle, including upstream discovery/solution definition as well as downstream requirements and delivery.
• Strong experience with business and functional analysis, including requirements elicitation, process/workflow analysis, fit/gap analysis, solution evaluation, user stories, and acceptance criteria.
• Demonstrated ability to take an ambiguous business problem and independently investigate, structure, and evaluate potential solutions.
• Experience partnering directly with Product Managers, Product Owners, business stakeholders, architects, and Agile/engineering teams.
• Ability to evaluate existing platform capabilities and determine whether needs can be addressed through configuration or existing functionality versus requiring new/custom development.
• Strong learning agility with the ability to quickly understand complex business processes, platforms, integrations, and organizational nuances.
• Experience operating successfully in environments where requirements, processes, roles, or ways of working are not fully defined or are actively evolving.
• Strong facilitation, critical-thinking, problem-solving, communication, and stakeholder-management skills.
• Ability to work independently while also collaborating closely across product, business, and technical teams.
• Ability to participate in periodic onsite workshops, ideation sessions, whiteboarding, and collaborative working sessions in the Minneapolis/Twin Cities area.

Highly Preferred Qualifications:

• Functional experience with the Salesforce ecosystem, including experience analyzing business requirements against Salesforce capabilities.
• Experience with Salesforce Sales Cloud, Revenue Cloud, Health Cloud, or related Salesforce products.
• Experience performing Salesforce fit/gap analysis and identifying opportunities to use standard/out-of-the-box functionality