Product analyst

About the role

We're looking for an exceptional product analyst to supercharge how we understand and evolve our platform. In a world where AI is rapidly reshaping every industry, your insights will be instrumental in ensuring WRITER's products not only meet but anticipate the evolving needs of our enterprise customers.

This is an exciting opportunity to dive deep into user behavior, feature performance, and product market fit, directly impacting our strategic direction and growth during a period of unprecedented innovation.

The role is available for hybrid work in our San Francisco, New York City, Seattle, Chicago, and Austin hubs. You will report directly to the director of analytics.

What You'll Do

• Drive product understanding by conducting deep-dive analyses on user adoption, engagement patterns, and feature utilization across our AI platform
• Shape product strategy through comprehensive A/B test design, analysis, and interpretation, influencing critical roadmap decisions with data-backed recommendations
• Identify friction points and opportunities in the user journey using tools like FullStory, translating observations into actionable insights for product and design teams
• Design and build new ELT-based data models using SQL and dbt, implementing efficient testing and validation to ensure the accuracy and integrity of the data
• Collaborate cross-functionally with product managers, engineers, and designers to define success metrics, prioritize initiatives, and evangelize a data-informed culture
• Translate complex data into clear, compelling narratives and visualizations, empowering stakeholders at all levels to make informed product decisions
• Contribute to our data foundation by ensuring data quality, consistency, and accessibility, enabling scalable product analytics across WRITER

What You Need

• A knack for numbers with 5+ years of experience in a product analyst, business analyst, or data analyst role, preferably within a SaaS or enterprise software environment
• Advanced dbt and SQL skills for data extraction and manipulation, alongside proficiency with product analytics tools such as FullStory, Amplitude, or Mixpanel
• Strong analytical and problem-solving skills, with a proven ability to distill complex data into clear, actionable insights that Connect cross-functional teams
• Experience with data visualization tools (e.g., Tableau, Looker) to create insightful dashboards that monitor product health and drive strategic initiatives
• A proactive and curious mindset that constantly seeks to Challenge assumptions and uncover the "why" behind product performance
• Exceptional communication skills, both written and verbal, allowing you to effectively present findings to both technical and non-technical audiences
• A strong sense of ownership and a desire to Own your impact, thriving in a fast-paced environment where you can build and scale analytics from the ground up

Benefits & Perks (US Full-time Employees)

• Generous PTO, plus company holidays
• Medical, dental, and vision coverage for you and your family
• Paid parental leave for all parents (16 weeks)
• Fertility and family planning support
• Early-detection cancer testing through Galleri
• Flexible spending account and dependent FSA options
• Health savings account for eligible plans with company contribution
• Annual work-life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc.
• Learning and development stipend
• Company-wide off-sites and team off-sites
• Competitive compensation, company stock options and 401k