Product Analyst

About the role

A Product Analyst responsible for detailed business system and process analysis within a defined product or capability area. The Product Analyst partners closely with Product Owners and supports Product Managers to translate business objectives, regulatory requirements, and operational needs into clear, testable requirements and delivery-ready backlog items. The role focuses on reducing ambiguity, improving delivery quality, and ensuring operational and audit readiness.

Responsibilities

• Analyze, optimize, and benchmark SQL queries across Oracle and Snowflake; diagnose and resolve highly complex performance and data quality issues through rigorous root cause analysis.
• Collaborate with Universal Client Manager technology teams to define specifications, design documents, and functional use cases for system enhancements and integrations.
• Elicit, challenge, and prioritize business requirements using standard processes and templates; translate requirements into clear functional designs, user stories, and use case documentation.
• Develop project scope, objectives, constraints, and assumptions for large strategic multiyear initiatives; ensure alignment to business outcomes and operational architecture.
• Provide consultation to IT and business management on applying technology to business opportunities; plan and guide implementation of cross-functional applications and systems.
• Participate in and provide guidance on technical design reviews, test planning, and user documentation; ensure end-to-end traceability from requirements through testing and release.
• Manage scope changes and dependencies using formal requirements management principles including change control, traceability, and stakeholder signoffs.
• Gather and analyze quantitative and qualitative data to develop recommendations addressing strategic objectives across multiple global business and technology areas.
• Engage in industry forums to maintain current domain knowledge; incorporate best practices into solution design and process improvements.
• Apply experience with software systems development processes to design and implement improved methodologies; actively influence continuous improvement in SDLC and data practices.
• May allocate and coordinate work within a team or project ensuring delivery quality and timeline adherence.

Requirements

• Gather, analyze, and document functional and nonfunctional requirements including regulatory control, data resiliency, and operational considerations.
• Create and maintain business analysis artifacts such as process flows, user journeys, decision tables, data mappings, and traceability documentation.
• Support backlog refinement and readiness by defining scope, acceptance criteria, business rules, and edge cases.
• Conduct impact assessments across systems, workflows, and controls while identifying risks and dependencies.
• Partner with QA and business stakeholders to validate requirements, support UAT, and assist with defect triage and release readiness.

Pay

The base compensation range for this role in the posted location is: $90,000 – $120,000. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The actual compensation offered may fall outside of the posted range and will be determined based on multiple factors including geographic location, education, certifications, relevant experience, seniority, performance, market and business considerations, and internal pay equity. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Benefits

• Paid time off based on employee grade (A–F): Vacation (12–25 days), company-paid holidays, personal days, sick leave.
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada).
• Life and disability insurance.
• Employee assistance programs.