Product Analyst

About the role

Travoom is adding a Product Analyst whose work will make decision-ready analysis easier to trust across travel-technology marketplace, ticketing, content, platform, vendor, customer-support, operations, and data workflows. The role ensures every handoff in travel marketplace operations shows what is complete, what is pending, and who owns the next step.

The role is working well when decision-ready analysis becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates. This outcome is measured through product analytical review within travel marketplace operations.

Responsibilities

• Review the Product Analyst workflow by helping the team translate findings into practical next actions.
• Maintain the Product Analyst workflow by helping the team validate source data before analysis.
• Track the Product Analyst workflow by helping the team build reports around clearly defined metrics.
• Own the Product Analyst workflow by helping the team investigate anomalies instead of masking them.
• Coordinate the Product Analyst workflow by helping the team document calculations and assumptions.

Requirements

• Use Product Analyst Documentation and Travel Marketplace Operations confidently when carrying out product analytical review.
• Apply Documentation without losing track of exceptions, owners, or deadlines tied to product analytical review.
• Document Process Analysis decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Insights Development, especially when escalation is required instead of assumption.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time. 100% remote within the United States.