Produce-Floral Manager

Job Summary

Manages the daily operations of produce and floral departments. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Responsibilities

• % Of Time Service:

  • Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty.
    • Ensures the department is merchandised per plan.
      • Delivers daily conditions that meet the company’s expectations for at shelf product availability, freshness, quality and value.
        • Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning.
          • Offers customers assistance in finding or suggesting product.
            • Ensures customer requests and special orders are fulfilled.