Processing Supervisor
NVR, Inc. · Atlanta, GA · 1 mo ago
AccountingFull-time
Primary Responsibilities
- Work with processing team members to improve technical and customer service skills.
- Review and assign all home loan files to processing staff and work with them to troubleshoot and rework challenging files.
- Review selected files prior to submission and follow up on all pended or declined loans.
- Manage closing reports and expectations to ensure settlement readiness for all home loan files.
- Serve as liaison between processing department, loan officers, and underwriting to solve loan level issues.
Qualifications
- 3 years experience processing CON, FHA, and VA new home purchase loans
- Strong aptitude for numbers and calculations
- Excellent customer service skills
- Proficient with Microsoft Word and Excel
- Supervisory experience is preferred