Process Transformation Analyst

Salary

$85,000 - $100,000 + MyShare Equity Program

About the role

The Process Transformation Analyst- Transformation serves as the operational execution arm of the Transformation team within the warehouse network. This role is responsible for driving process standardization, performance visibility, and operational accountability across facilities.

Responsibilities

• Performing in-person requirement gathering sessions to obtain information from the warehouse operations staff at each of RJW’s Retail Fulfillment Facilities to evaluate business processes and uncover areas for improvement.
• Conducting meetings to present findings from observations and meetings with the warehouse operations to expose inconsistency or areas for improvement.
• Documenting all business processes and changes to business processes.
• Converting business requirements into functional requirements.
• Handling tasks on time and to completion from the other Business Analysts.
• Developing customized business strategies that are aligned with corporate strategic objectives.
• Aiding in discovery meetings for IT projects to understand business use cases and requirements.
• EFFECTIVELY communicating your insights and plans to cross-functional team members and management.
• Ensuring solutions meet business needs and requirements.
• Updating, implementing, and maintaining procedures.
• Assist in solution trainings, launches, and post-launch support.
• Perform basic data analysis where applicable and necessary.

Requirements

• Exceptional attention to detail.
• Champion fluid communication, collaboration, and continuous learning/improvement initiatives.
• Ability to leverage cross-functional teams to achieve team, project, and organizational goals.
• Solve business problems by working both autonomously and within the construct of a team in a team oriented and collaborative environment.
• Own relationships and partnerships with key internal and external stakeholders.
• Understand requirements and how they translate in application features.
• Identify and communicate key insights and findings to WMS team.
• Demonstrate commitment to quality and implementing best practices.
• Perform root cause analysis to identify and solve complex business problems.
• Curate business requirements for complex multi-function application projects.
• Help identify alternate solutions, perform cost benefit analysis, and feasibility studies.
• Help identify risks and develop mitigation strategies and tactics.
• Help evaluate, suggest, select, and implement most cost-effective solution to meet our needs.
• Provide input on project schedule and accurate estimation of project deliverables.
• Experience system testing data integrations, solutions and feature enhancements and able to coordinate/simulate user acceptance testing.
• Knowledge of software development life cycle is a plus.
• Experience in Warehousing or Logistics is preferred.
• Experience with Synapse or similar WMS software is preferred.
• Bi-lingual in both English and Spanish.

Qualifications

• Bachelor Degree in Information Systems, Supply Chain, Business Administration, or any related field required.
• SQL knowledge is a plus.
• Experience with Visio is preferred.

Skills

• Exceptional attention to detail.
• Champion fluid communication, collaboration, and continuous learning/improvement initiatives.
• Ability to leverage cross-functional teams to achieve team, project, and organizational goals.
• Solve business problems by working both autonomously and within the construct of a team in a team oriented and collaborative environment.
• Understand requirements and how they translate in application features.
• Identify and communicate key insights and findings to WMS team.
• Demonstrate commitment to quality and implementing best practices.
• Perform root cause analysis to identify and solve complex business problems.
• Curate business requirements for complex multi-function application projects.
• Help identify alternate solutions, perform cost benefit analysis, and feasibility studies.
• Help identify risks and develop mitigation strategies and tactics.
• Help evaluate, suggest, select, and implement most cost-effective solution to meet our needs.
• Provide input on project schedule and accurate estimation of project deliverables.
• Experience system testing data integrations, solutions and feature enhancements and able to coordinate/simulate user acceptance testing.
• Knowledge of software development life cycle is a plus.
• Experience in Warehousing or Logistics is preferred.
• Experience with Synapse or similar WMS software is preferred.
• Bi-lingual in both English and Spanish.

Benefits

• 401(k) matching
• MEDICAL/DENTAL/VISION INSURANCE
• EMPLOYEE DISCOUNT
• FLEXIBLE SPENDING ACCOUNT
• HEALTH SAVINGS ACCOUNT
• Paid time off
• Sick Days
• LONG-TERM DISABILITY INSURANCE
• SHORT-TERM DISABILITY INSURANCE
• ACCIDENTAL INSURANCE
• CRISES ILLNESS INSURANCE
• MyShare program

Pay

$85,000 - $100,000 + MyShare Equity Program

Schedule

N/A