Process Technician

About the Role

ARC Abrasives is seeking a Process Technician to join its manufacturing team in Troy, Ohio (on-site). The right candidate is a hands-on, technical problem solver who can establish, maintain, and improve manufacturing processes and equipment to support safe, high-quality, and efficient production.

Your Mission

Serve as a process and technical resource on the shop floor, using strong problem-solving skills, attention to detail, and cross-functional collaboration to improve process capability, equipment performance, product quality, safety, and productivity.

Key Responsibilities

• Lead the development and improvement of new and existing product and manufacturing processes, including equipment guarding and safe machine operation.
• Troubleshoot equipment and process issues that contribute to scrap, product failures, nonconforming product, or downtime; partner with Quality and Maintenance on root cause analysis and corrective actions.
• Complete regular audits of critical machine settings and develop in-process quality checks to ensure products consistently meet ARC quality standards and KPIs.
• Develop, maintain, and audit operator preventive maintenance standards and daily/weekly standard work; support equipment changeovers, production start-ups, and key spare-parts management to improve machine uptime.
• Train operators on new and existing equipment and processes, including machine setup, HMI program selection, standard parameter adjustments, safe operation, quality expectations, and productive machine operation.
• Maintain and improve SOPs, work instructions, HMI program organization, file naming, and process documentation in collaboration with Quality and Production Management.
• Use the manufacturing tech stack and data analysis methodologies to identify and recommend continuous improvement opportunities that increase safety, product quality, equipment uptime, production efficiency, and process reliability.
• Perform other related duties as assigned by management.

Who You Are

• Problem Solver: You use strong analytical and troubleshooting skills to identify root causes and develop practical process or equipment solutions.
• Collaborative: You communicate effectively and work across Production, Quality, and Maintenance to keep manufacturing processes running safely and effectively.
• Detail-Oriented & Adaptive: You maintain accuracy and standards while working independently in a fast-paced, changing manufacturing environment.

Qualifications

• 5 years of manufacturing maintenance or relevant technical education or manufacturing training is required.
• Hands-on experience in a manufacturing or production environment, with working knowledge of manufacturing processes and equipment.
• Knowledge of quality control methods, safety procedures, preventive maintenance, and continuous improvement practices; Lean Manufacturing knowledge is beneficial.
• Proven ability to troubleshoot equipment and production processes, analyze problems, and implement or recommend corrective actions.
• Ability to read and interpret technical drawings and schematics and to collect, analyze, and interpret production data.
• Computer literacy and proficiency with manufacturing software and systems; experience programming or adjusting PLC/HMI equipment is beneficial.
• Strong communication, organization, teamwork, adaptability, and time-management skills are required.