Process Engineer

Responsibilities

• Lead and execute end-to-end process improvement initiatives, applying the Improvement Model to identify pain points and deliver measurable outcomes across complex workflows.
• Translate data into action by analyzing processes, developing business cases, and prioritizing high-impact opportunities.
• Partner across business, technology, automation, data, and risk teams to design and implement practical, scalable solutions.
• Drive process optimization through automation, standardization, and continuous improvement while ensuring risk and control considerations are addressed.
• Support execution and adoption by guiding stakeholders, contributing to project delivery, and advancing enterprise process frameworks and best practices.

Qualifications

• Experience in process mining, task mining, process mapping, and end-to-end process transformation, with a proven ability to analyze data, identify root causes, and drive measurable improvements across complex workflows.
• Demonstrated capability to navigate and apply an end-to-end Improvement Model—including understanding customer/employee experience, mapping and measuring processes, identifying bottlenecks and rework, establishing OKRs, and implementing scalable solutions.
• Proficiency with process mapping and analysis tools (e.g., Blueworks Live, Visio) and familiarity with automation technologies (RPA) and data transformation techniques to reduce manual effort and improve efficiency.
• Strong analytical, problem-solving, and communication skills, with the ability to manage conflicting data, influence stakeholders, and translate insights into actionable business improvements.
• Bachelor’s degree (business, finance, or related) required; Lean/Six Sigma or BPM certification preferred, with working knowledge of project methodologies and experience operating in cross-functional environments.

Location

This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047

Benefits

• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees