Process Enablement Lead

About the role

Do you enjoy finding simpler ways for teams to get work done? We’re looking for a Process Enablement Lead who wants to evolve how our teams work. We’ll give you room to try ideas, learn from the results, and help people across the organization work more efficiently together. Your work will be visible through fewer stalled decisions, clearer priorities, and more time for people to solve hard problems.

Responsibilities

• Assist teams in preparing and prioritizing the backlog, planning work in realistic increments, and keeping daily discussions passionate about progress, blockers, and next steps.
• Help teams review completed work, gather feedback, and agree on improvements for the next cycle.
• Bring the right people into decisions, raise risks early, and manage dependencies before they slow delivery.
• Simplify handoffs, reduce manual reporting, and make information easier to find.
• Use AI to prepare summaries, organize knowledge, identify patterns, and give teams quicker access to the information they need.
• Test new approaches with the team and measure whether they make delivery easier and more reliable.

This role calls for judgment and flexibility, not a rigid playbook.

Requirements

• Bachelor’s degree in business, engineering, computer science, information systems, or a related field, or equivalent experience.
• 8+ years of relevant experience in leading Agile projects, program delivery, product operations, engineering operations, or similar work.
• Solid understanding of Agile and Scrum principles, supported by examples of processes you improved using team feedback or delivery data.
• Facilitation skills to turn unclear situations into decisions and ownership.
• Able to communicate progress, risks, and decisions clearly to teammates, cross-functional partners, or senior leaders.
• Hands-on experience setting up or improving AI-assisted workflows, including coding tools such as Claude/Codex, not just using AI as an end user.
• Solid understanding of the software development lifecycle and the ability to shape instructions and checks so the work follows the team’s process and quality standards.

Skills

• Experience with Atlassian Rovo or similar enterprise AI tools for knowledge discovery, workflow automation, or software delivery support.
• Proven track record of supporting several teams, understanding how each one works, spotting where delivery practices are getting in the way, and selectively introducing changes that improve efficiency or lead to a better product.

Pay

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 144,000 USD - 230,000 USD for Level 4, and 168,000 USD - 270,250 USD for Level 5. You will also be eligible for equity and benefits.